Why Work in Customer Care & Claims?
At UnitedHealth Group Service Operations, you’re a trusted representative responsible for the front line delivery to customers and providers. With our state-of-the-art process flows and advanced training curriculum, you’ll be ready to take on a variety of responsibilities. As a member of the UnitedHealth Group Service Centers, you help our customers live healthier lives.
Skills & Experience
- Genuine interest in helping others
- Patient, resilient and stress tolerant
- Good listener with effective communication skills
- Customer-focused
- Cooperative and enjoy working with others as part of a team
- Mature and responsible
- Focus and attention to detail
- Able to multi task while maintaining integrity and quality of service
- Above average computer navigation skills
Rewards & Benefits
We’ve invested in state of the art technology to create exceptional quality in every customer experience. But that technology also improves the quality of your career. We provide exceptional training resources, information and frequent feedback on how you’re doing as an individual contributor and as a member of our dynamic team.
You'll discover many opportunities for advancement and career mapping throughout our organization. In our fast-paced environment you'll be paid for performance and you may also have the opportunity to work from home.