Why Work in Operations & Quality Management?
This is a unique opportunity to make a difference in America’s health care system. You’ll improve the efficiencies of our system for everyone who uses it: consumers, physicians, government regulators, and internal employees. By identifying better processes and technology, you’ll directly impact the health care experience of millions of Americans. These positions also provide the opportunity to work with employees at a variety of levels and provide the challenge of new projects and continuous growth potential.
Skills & Experience
- Skills and experience vary by position and project--some roles require specific certifications like PMP or Six Sigma
- Background with business requirements gathering, project management, analysis, business process
- Process improvement knowledge
- PMI or Black Belt Certification
- Knowledge of software programs could include database management systems, CRM, Call Center, Web and/or Portal Project experience
- Strong consultative skill set to help develop solutions to customers needs
Rewards & Benefits
You’ll learn about a variety of businesses within UnitedHealth Group as well as key constituents in the health care system including payers, consumers and regulators.
You will have a profound, personal impact on the way health care is delivered for more people in more places. This is truly engaging work. The kind that demands smart, resourceful individuals who can embrace change for all the good it creates…and the opportunities that come with it.
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