Our Hiring Process


Start Searching

There are two ways to search for a career on our website. You can go to the Jobs tab at the top of any page to start your search. Enter in a keyword, geographical location, or choose a job field to see what opportunities are currently available. You can also search for jobs by going to the Job Search colored bar at the top of any page. After entering your desired job criteria, click on “Go” and all open positions will appear.

Why Work Here? Take a look!

How do I apply?

Now that you’ve found open positions, it’s time to start applying. Here are a few things to keep in mind when looking to join us:

  • Ensure you meet ALL of the minimum qualifications and MOST of the preferred qualifications for your desired position.
  • Once you’ve selected a position of interest, click on the “Click Here to Apply” button. Complete the application process by filling out your profile and uploading a current resume. You can find some helpful resume building tips here.
  • Review your application, and click “Submit”.
  • You can return to your profile at any time to check the status of your application.
  • Don't forget to Network With Us! You will receive monthly emails from your area of interest regarding the latest updates from UnitedHealth Group.

If you are having technical difficulty with any of the above, please contact the help desk at 1-800-561-0861 between 7 a.m. and 7 p.m. CT, Monday - Friday for assistance.

Quick Tip: After you’ve submitted your application, you will be prompted to answer some qualifying questions. These questions will vary depending on the position. For example, if you are applying for a Nurse Practitioner career, we will need to know that you are licensed. When you apply for a customer service or call center position, you will be sent a link to complete an online assessment test. This assessment is based on the role requirements of the job you applied for and must be completed to move on to the next step. If you pass the on-line assessment, you may be contacted for a phone interview with manager. If you do not pass, you will need to wait six months before taking the assessment test again.

Have you forgotten your user name? Go to My Profile, click on forgot your user name, enter your email address (note, the email address must be the one used to set up initial profile) and then click validate.

Have you forgotten you’re password? Go to My Profile, click on forgot your password, enter your user name and email address (note, the email address must be the one used to set up initial profile) and then click ok.

What happens after I apply?

You will receive an automated email confirming your submission; be sure to check your "junk mail" folders for this confirmation as well. Please know that some opportunities with UnitedHealth Group get a very high volume of applicants so the selection process may take some time. Individuals who are selected and have best met ALL of the basic requirements of a position may receive a pre-screening phone interview with a recruiter.

Pre-screening phone call

If selected, you will receive a phone call from a recruiter. Treat this as your first interview! You can find interviewing tips here. If you are not selected, you will be notified via email. We encourage you to continue searching open positions and applying for those that match your skill set.

I've made it through a pre-screening call, now what?

After your pre-screening phone call with a recruiter, you may be contacted for a follow-up, in-person or second phone interview. If chosen, a hiring manager or recruiter will contact you as to your availability.

For telecommuting positions, this may consist of another phone interview. Be sure you are just as prepared for this interview as you would be for an in-person meeting!

Digital Video Interviewing Now Available! UnitedHealth Group is now conducting video interviews for open positions. This innovative technology is sponsored by Hirevue and provides recruiters with another way to interview candidates. If selected for a video interview, further instruction will be provided, as well as access to the video interviewing tool. Learn more about Digital Video Interviewing

After I've met with a hiring manager, how will I know if I'm hired?

A hiring manager will be in touch to either extend you a verbal offer or let you know you are no longer considered for the position.

Your offer will be contingent on a background check, drug screening, and any other necessary tests. A confirmation of this offer will be mailed to you, including instructions and information about the background check and screening process.

Quick Tip: If you are selected as part of our class based hires for customer service and call centers, be sure the dates and times of the class fit your schedule. Your recruiter or hiring manager will inform you of these dates and times.

I've passed all necessary tests and approved my offer.

If all tests are passed and offers are approved, you are an employee of UnitedHealth Group. Your hiring manager or recruiter will convey further details such as start dates, benefits packages, and first day to-do items.

Congratulations and welcome to UnitedHealth Group!

It's time to start doing your life's best work.SM

We encourage you to take a few minutes to see how Jeff, Alisa, ChrisCarol and Lynne have found their passion at UnitedHealth Group. Bring along your passion and do your life's best work.SM

Helpful Resources:

Recruiter Chat

Ask questions, get interview tips, find out how to make your career search a success. Chat live with a UnitedHealth Group Recruiter and find the answers you need. Click the link below to select your preferred career area and find the Live Chat hours to get started. You’ll find real answers in real time to make your career search a success.

Learn More

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