Manager Revenue Cycle – Golden Valley MN

Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

 

The Manager of Revenue Cycle Processes provides leadership for specific/specialized areas within the broader Revenue Cycle.  The Revenue Cycle Manager will develop strategies to improve the registration. Coding, billing, cash applications, collection and customer contact processes, assist in implementing process improvements, monitor and report on status to key stakeholders, and develop and implement the integrated policies and procedures for Revenue Cycle. This position is responsible for reviewing and analyzing system reports to achieve departmental goals, objectives and meet service level agreements with each hospital or clinic.  This also includes setting the overall expectations for quality of work, professional conduct, and customer service.

 

This position requires experience relating to implementing improvements within a hospital/Clinic or health system’s revenue cycle. The manager will be expected to provide leadership to identify, quantify, implement and measure specific improvement initiatives and will have specialized skills one or more of the following areas: 

• Patient Access/Registration 
• HIM/Coding 
• Business Office Operations for Hospitals and/or Clinics

 

If you live or able to live in the Golden Valley MN regional area to perform onsite requirements, you will have the flexibility to work remotely* as you take on some tough challenges.

 

Primary Responsibilities: 

• Provide input to Director to help manage the operational and fiscal activities of the department to include staffing levels, budgets, and financial goals
• Plan and develop systems and procedures to improve the operating quality and efficiency of the department and overall Revenue Cycle
• Analyze and document business processes and problems. Develop solutions to enhance efficiencies
• Coordinate and implement solutions from process analysis and general department projects
• Direct staff in the development, analysis, and preparation of reports
• Coach and provide career development advice to staff

 

Leadership Responsibilities:

• Results driven; accountable for achieving departmental performance standards as dictated in policies and procedures 
• Provides daily observation and guidance
• Focused on providing the highest possible level of customer satisfaction in every transaction
• Facilitates effective staff meetings at regular intervals
• Is cognizant of staff training needs and involved in facilitating training and development on an ongoing basis through formal continuing education and informal coaching
• Motivates staff to be successful; promotes a work environment that is collegial and enjoyable in their department

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications: 

• High School/GED 
• 5+ years of leadership experience
• 3+ years of experience with computerized hospital clinical and financial systems (EMR) 
• Comprehensive knowledge of billing rules and regulations as well as insurance payer requirements
• Demonstrated ability to organize/prioritize work effectively, utilize numerous data sources, lead/facilitate teams, effectively problem solve complex issues
• Willing or ability to report onsite to our facility location in Golden Valley MN at least twice a month or more as business needs dictate 
• Live in the Golden Valley MN regional area to accommodate onsite obligations

 

Preferred Qualifications:

• Skilled Nursing or Transitional Rehab facility experience 
• Experience processing claims for skilled nursing facilities
• Customer service experience
• Medical terminology 

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy 

The salary range for this role is $71,600 to $140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.   

 

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.