Senior Business Systems Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together

Primary Responsibilities:

• Work with business partners to define and document business and technical requirements, this includes the documentation of app flows and data mapping from source systems into our platform
• Work with PO and SM to create user stories and acceptance criteria
• Facilitate the meetings with project stakeholders
• Own issue and risk management for your projects, solving problems and working to remove impediments to both the team and the overall release
• Deliver regular updates to stakeholders
• Participate and contribute to Governance meetings with team leads and project stakeholders
• Assist with QA of features once implemented
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Any Graduate
• Graduate degree or equivalent qualification
• 3+ years of experience
• SQL querying experience
• Experience with Agile methodology including Agile tools (e.g. Rally, Jira)
• Experience with requirements analysis and documenting requirements
• Good understanding of relational database concepts
• Proven excellent communication skills
• Stakeholder management experience
• Ability to analyze data, drive to root cause issue, identify trends, problem solve and provide key recommendations based on analysis
• Proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

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