UnitedHealth Group has learned of some online activity where unauthorized individuals are using UnitedHealth Group’s name and logo to solicit potential job seekers for employment and asking for personal identification, advanced payment or downloading software that is fraudulent and can put your personal information at risk. These scams may appear as phony job ads, used to convince job hunters to send them personal information. Cyber criminals post their ads on legitimate job sites and often use familiar-looking or convincing company logos, language, and links to fake websites that appear to be real. These sites might also charge fees for services. Typically, after a few days the thieves close down the scam and disappear.
Please note that UnitedHealth Group will never request you download software or pay a fee of any sort to explore employment opportunities with our company. UnitedHealth Group will never conduct interviews via Yahoo Messengers accounts. UnitedHealth Group does not require any purchase or payment to submit a resume or apply for a job. UnitedHealth Group job openings may be accessed through careers.unitedhealthgroup.com. Any internet job posting that does not link to the job postings page on careers.unitedhealthgroup.com is not a legitimate UnitedHealth Group job posting and may be fraudulent.
Best practices for online job hunters:
• Never provide any non-work related personal information such as your bank account, PayPal, social security number, credit card number, date of birth, home address, and marital status online, through email, over the phone, in a fax, or on your resume or to an employer whose legitimacy you cannot independently verify. These numbers can be used to steal from you or launder funds stolen from others.
• If a prospective recruiter or employer requests a background check, agree to do so only after you have met with them at their company location during regular work hours.
• Evaluate contact information in job ads or related emails, watching out for spelling errors, an email address that does not feature the company's name and area or zip code inconsistencies.
If you feel you have been a victim of an online employment scam:
• Place a Fraud Alert with a National Credit Reporting Agency (CRA) - Contacting a CRA reduces the risk of accounts being opened in your name without your authorization. Place the alert by calling either Equifax -- (888) 766-0008, Experian -- (888) 397-3742 or TransUnion -- (800) 680-7289. If you place the alert with one agency, they will notify the other two for you. A fraud alert also affords the right to a free credit report from each credit reporting agency.
• Close any financial accounts that were opened without your permission and close any existing accounts that have seen unauthorized activity.
• If you believe your computer is infected, run your anti-virus program to scan for any viruses that need to be removed. A computer infected with malicious computer programs could allow a hacker to steal sensitive identification information..
• Expect to complete and submit an affidavit and provide proof of your identity.
• Share your situation with the FTC so they can collect it for possible use by law enforcement across the country. You may file online and print a copy to show to the police when you file your report. You may also file a complaint by calling the FTC Identity Theft Hotline at (877) IDTHEFT, or (877) 438-4338.
• You will need proof that you reported the matter to the police. Preparing the FTC ID Theft Complaint beforehand will help you organize the pertinent information.
• Log the steps you take to address the situation. Include numbers called, names of people you talked to, dates of calls, faxes and mailings. Keep copies of all correspondence, affidavits, reports, etc.
• If you’ve placed a fraud alert, confirmation letters from the CRAs will tell you how to order a free report. If you chose not to place a fraud alert, use the Annual Credit Report Request Service to obtain a free copy from each CRA. Federal law mandates that one free report from each CRA is available once every 12 months. You can request your credit report online or by calling (877) 322-8228. Please note: Don’t rush to take this step if the ID theft event happened recently. Creditors may only report to the CRAs monthly. If you discovered credit-related ID theft right as it happened, wait 30 days or more before ordering a report so you don’t miss something that hasn’t been reported yet.
• You must take action to prove you are the victim and that you are not the party responsible for the suspicious activity in question. For more information on what to do if your identity has been stolen, check out the Federal Trade Commission’s “Take Charge: Fighting Back Against Identity Theft,” which provides which provides excellent basic information.
If you suspect fraud, please email email@example.com and tell us about the communications you received, and include the suspicious emails as attachments. This will preserve important information that may help us identify the source of the potential fraud.