Traffic Workforce Representative

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Meeting our service level agreements is critical. And that's why we rely on brilliant people like you. When you bring your customer service and claims expertise to our traffic/ workforce management team, you’ll work to optimize the way our call center teams run. You’ll manage real-time inbound call traffic to ensure that our service levels are being met. You’ll be responsible for workforce scheduling, call volume monitoring and adjusting staffing levels. Your work will enhance the performance of the way we deliver service and improve the overall health and well-being of the people we serve.

Latest Traffic Workforce Representative Jobs

Traffic/Workforce Supervisor - Overland Park, KS, Jacksonville, FL, Costa Mesa, CA, Tucson, AZ and Oklahoma City, OK (702160)

Full-time Overland Park, KS

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Region: North America Country United States
State/Province: KS City: Overland Park
Position Description
Position Description: Energize your career with one of Healthcare’s fastest growing companies.     You dream of a great career with a great company – where you can make an impact and help people.  We dream of giving you the opportunity to do just this.  And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives.  We live for the opportunity to make a differe...

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Senior Traffic / Workforce Representative - Green Bay, WI (709834)

Full-time Green Bay, WI

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Region: North America Country United States
State/Province: WI City: Green Bay
Position Description
Position Description:   Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SMThe Senior Traffic / Workforce Representatives are responsible for all scheduling, call volume monitoring, and adjusting. They are also responsible for determining and communicating work schedules and resources for various call queues. You will work with site leaders to ensure adequate staff, conti...

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Associate Provider Relations Coordinator - Elkridge, MD (707550)

Full-time Elkridge, MD

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Region: North America Country United States
State/Province: MD City: Elkridge
Position Description
Position Description: Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. The Associate Provider Relations Coordinator is responsible for a range of activities associated with HouseCalls operations. The Associate Provider Relations Coordinator supports the functions of the Provider Relations Team and assists the Provider Relations Coordinator with workforce management of the Hous...

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Workforce Command Center Rep - Eden Prairie, MN (696188)

Full-time Eden Prairie, MN

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Region: North America Country United States
State/Province: MN City: Eden Prairie
Position Description
Position Description:   Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM The Command Center Representative monitors the overall health of the call center operations and is responsible for executive communications regarding service performance.  The command center team creates visibility to key performance outcomes, identifies potential service impacting events and coordinates...

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Workforce Command Center Rep - Eden Prairie, MN (696195)

Full-time Eden Prairie, MN

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Region: North America Country United States
State/Province: MN City: Eden Prairie
Position Description
Position Description:   Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM The Command Center Representative monitors the overall health of the call center operations and is responsible for executive communications regarding service performance.  The command center team creates visibility to key performance outcomes, identifies potential service impacting events and c...

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Provider Relations Coordinator - Elkridge, MD (702054)

Full-time Elkridge, MD

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Region: North America Country United States
State/Province: MD City: Elkridge
Position Description
Position Description: Energize your career with one of Healthcare’s fastest growing companies.     You dream of a great career with a great company – where you can make an impact and help people.  We dream of giving you the opportunity to do just this.  And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives.  We live for the opportunity to make a differ...

Learn More
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