Improve the lives of others while doing your life's best work.SM


How do you like your challenges? If you said complex and enormous, we might have a position with your name on it. Here you’ll be surrounded by a team of colleagues who work by phone or correspondence to gather information and generate accurate billing statements. You’ll interact with customers and co-workers to get to the bottom of things and work through specific billing discrepancies. You’ll also provide valuable input to our evolving policies, systems, methods, and procedures. And you’ll create win-win situations for our members, our partners and for the people on our high performing teams.

Our Hiring Process

Searching for a job can be overwhelming at times. But it doesn’t have to be that way. At UnitedHealth Group, we provide full transparency into our hiring process.


At UnitedHealth Group our application process is extensive. You must meet all of the basic advertised qualifications and most of the preferred qualifications listed in the job posting.


You will be required to take an assessment after your application is submitted. You are encouraged to complete the assessment as quickly as possible so it’s important to open the email once you receive it.

Initial Interview

After the successful completion of your online assessment, you may be notified with a request to complete an initial digital video interview, phone interview or both.


After your initial interview(s) you may be contacted for a follow-up interview with a recruiter or hiring manager to take place either in-person, on the phone or digitally. This is, and should be treated as a formal interview.


Those who successfully completed their interview may receive a verbal offer. Once you accept the position, a confirmation of the offer will be emailed to you including additional information.


If you are selected as an employee of UnitedHealth Group, we will convey further details including start dates, benefits, training, on-boarding information and other first-day tasks that are required.

The Billing Representative interacts with customers to gather support data to ensure that invoices are accurate and works to resolve discrepancies.  They also help to educate our customers on the processing of payments through online applications.

Senior Billing Representatives partner with management and other departments to implement Accounting process improvement initiatives.

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Billing Supervisors are responsible for medical and ancillary product premium billing.

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Billing Manager is responsible for management and administration of multiple functions, or management of general business operations within the Billing Department.

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