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Claims

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What’s your next move? How about right to the leading edge of health care—where you’ll find UnitedHealth Group setting the pace for quality, service and employee development. Working in Claims is not a job for everyone. We’re constantly gathering and analyzing information in an environment where communications are complex and often fast-paced. If you believe that smart and decisive actions start with you, we can provide the challenge you need and the career opportunities you want.

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Our Hiring Process

Searching for a job can be overwhelming at times. But it doesn’t have to be that way. At UnitedHealth Group, we provide full transparency into our hiring process.

Work & Life

Application

At UnitedHealth Group our application process is extensive. You must meet all of the basic advertised qualifications and most of the preferred qualifications listed in the job posting.

Consumer-Driven Health Plans

Assessment

You will be required to take an assessment after your application is submitted. You are encouraged to complete the assessment as quickly as possible so it’s important to open the email once you receive it.

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Initial Interview

After the successful completion of your online assessment, you may be notified with a request to complete an initial digital video interview, phone interview or both.

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Interviewing

After your initial interview(s) you may be contacted for a follow-up interview with a recruiter or hiring manager to take place either in-person, on the phone or digitally. This is, and should be treated as a formal interview.

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Offer

Those who successfully completed their interview may receive a verbal offer. Once you accept the position, a confirmation of the offer will be emailed to you including additional information.

Retirement & Savings

On-Boarding

If you are selected as an employee of UnitedHealth Group, we will convey further details including start dates, benefits, training, on-boarding information and other first-day tasks that are required.

Claims Representative

The Claims Representative provides expertise and general claims support by reviewing, researching, investigating, and processing claims.  Will authorize the appropriate payment and enter into our company databases.

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Claims Adjustment Representative

As a Claims Adjustment Representative, you will research & review processed claims for necessary adjustments or corrections. Your commitment to supporting our members and providers will directly translate into better care for them and their patients.

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Recovery and Resolution Representative

Recovery Resolution Analysts are responsible for conducting research to identify errors in claims processing, and may work with other organizations to arrange for reimbursements. Duties performed may lead to refined claim system processes and claim business rules, which may result in a reduction of medical costs.

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Senior Appeals Representative

The Senior Appeals Representative communicates with appropriate parties regarding appeals and grievance issues, implications and decisions. Analyzes and identifies trends for all appeals and grievances. May research and resolve written Department of Insurance complaints and complex or multi-issue provider complaints submitted by consumers and physicians / providers.

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Claims Supervisor

The Claims Supervisor is accountable for the daily activities and business support by providing expertise and general claims support to team in reviewing, researching, negotiating and processing claims.

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Talk to a Claims Recruiter