Explore Careers Correspondence Representative Customer Service Advocate Customer Service Quality Customer Service Representative Pharmacy Customer Service Representative Product Support Representative Provider Customer Service Representative Service Account Management Traffic Workforce Representative Go You care how people are treated. And so do we. Even more, we're committed to delivering on our promises. Take this opportunity to join our elite team that works every day to ensure we are providing the best possible experience to our customers. Bring your analytical, auditing and process improvement skills to a role where you will analyze our current customer service processes and identify gaps to improve our overall effectiveness. You’ll define and recommend process improvements to meet and exceed our current customer service needs. Ultimately, your work will directly impact and shape the way customer service is delivered in health care. Latest Customer Service Quality Jobs Customer Service Quality/Audit Representative - Overland Park, KS and Irvine, CA (698545) Full-time Overland Park, KS Quick Look Customer Service Quality/Audit Representative - Overland Park, KS and Irvine, CA Posted 3/20/2017 Region: North America Country United States State/Province: KS City: Overland Park Position Description Position Description: Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SMThe Customer Service Quality/Audit Representative will audit recorded calls and provide feedback on those calls. This position is responsible for all aspects of quality assurance within customer service. This position conducts audits and provides feedback to reduce errors and improve processes and performa... Learn More Apply Now Apply Now Save this job Search for Similar Jobs Manager, Business Analysis (Reporting) - Irvine, CA or Telecommute Considered (708596) Full-time Irvine, CA Quick Look Manager, Business Analysis (Reporting) - Irvine, CA or Telecommute Considered Posted 3/13/2017 Region: North America Country United States State/Province: CA City: Irvine Position Description Energize your career with one of Healthcare’s fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our Service Centers, improve our Service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are ... Learn More Apply Now Apply Now Save this job Search for Similar Jobs View More Was this helpful? Yes (251) No (46) View comments (3) Add your comment Name: Email: Comment: Comments said: 10/18/2011 04:34 PM Charmaine Taylor said: 09/30/2015 05:40 PM Good Morning, I am interested in this position for the Cypress area as I have worked in Healthcare Industry for over ten (10) years. I started as a Customer Service Rep and worked all the way up to a Credentialing Rep. I have tried applying but I am have difficulty with one of the security question. I know that I would be a great addition to the company. I can be reached @ 832-884-5562. Thanks for getting back to me. Erika Gallagher said: 09/30/2015 05:40 PM Hi Charmaine, I am sorry you are experiencing some technical issues. If you could reach out to our HR Direct Line 1-800-561-0861 between 7 a.m. and 7 p.m. CT, Monday - Friday, for assistance.