Enrollment and Eligibility

Improve the lives of others while doing your life's best work.SM

Enrollment and Eligibility

As part of our Enrollment and Eligibility team, you’ll work with experienced colleagues to facilitate the enrollment of new members who are choosing us for their coverage. Data entry and updates, responding to member eligibility or group questions or verifying enrollment status are just a few ways your problem solving skills will be vitally important to your team. So there you have it. A chance to have significant influence and impact, plus a role that takes you to new levels of your life’s best work.SM

Our Hiring Process

Searching for a job can be overwhelming at times. But it doesn’t have to be that way. At UnitedHealth Group, we provide full transparency into our hiring process.


At UnitedHealth Group our application process is extensive. You must meet all of the basic advertised qualifications and most of the preferred qualifications listed in the job posting.


You will be required to take an assessment after your application is submitted. You are encouraged to complete the assessment as quickly as possible so it’s important to open the email once you receive it.

Initial Interview

After the successful completion of your online assessment, you may be notified with a request to complete an initial digital video interview, phone interview or both.


After your initial interview(s) you may be contacted for a follow-up interview with a recruiter or hiring manager to take place either in-person, on the phone or digitally. This is, and should be treated as a formal interview.


Those who successfully completed their interview may receive a verbal offer. Once you accept the position, a confirmation of the offer will be emailed to you including additional information.


If you are selected as an employee of UnitedHealth Group, we will convey further details including start dates, benefits, training, on-boarding information and other first-day tasks that are required.

The Enrollment and Eligibility Representative is responsible for receiving, reviewing, processing, and maintaining new member group enrollment information.

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The Senior Enrollment and Eligibility Representative oversees the receipt and processing of files which may include eligibility, incentives, employee payroll contributions, and employer group funding. 

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The Enrollment and Eligibility Supervisor will be responsible to oversee day to day activities related to enrollment and eligibility operations in order to accomplish the business and their team's objectives.

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The Enrollment and Eligibility Manager is responsible for management and administration of multiple functions, or management of general business operations within the Enrollment and Eligibility Department.

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