Traffic Workforce Representative

Back To Customer Service & Call Center Careers - UnitedHealth Group India
CS_MemberCall_ClaireExploreBanner_715x220_dt

What inspires your life can transform your career.

Claire M.
Humane Society Volunteer
Customer Service Advocate

Take the Next Step

Explore Careers

Traffic Workforce Representative

Meeting our service level agreements is critical. And that's why we rely on brilliant people like you. When you bring your customer service and claims expertise to our traffic/ workforce management team, you’ll work to optimize the way our call center teams run. You’ll manage real-time inbound call traffic to ensure that our service levels are being met. You’ll be responsible for workforce scheduling, call volume monitoring and adjusting staffing levels. Your work will enhance the performance of the way we deliver service and improve the overall health and well-being of the people we serve.
Was this helpful?   Yes (5) No (1)

Talk to a Recruiter

icon_chat
Get To Know Us

Click to visit us on your favorite social sites.