881528 LHI Provider Education Training Coordinator La Crosse WI or US Telecommute

Improve the lives of others while doing your life's best work.SM

LHI Provider Education Training Coordinator - La Crosse WI, or US Telecommute (881528)

Position Description

At Optum, the mission is clear:  Help people live heathier lives and help make the health system work better for everyone
LHI is one of 4 businesses under OptumServe. OptumServe provides health care services and proven expertise to help federal government agencies modernize the U.S. health system and improve the health and well - being of Americans.
By joining OptumServe you are part of the family of companies that make UnitedHealth Group a leader across most major segments in the U.S. health care system.
LHI was founded in 1999 and acquired by Optum in 2011, LHI specializes in creating and managing health care programs through on - location services, patient - specific in - clinic appointments, telehealth assessments, or any combination based on customer need. LHI's customizable solutions serve the diverse needs of commercial customers, as well as federal and state agencies, including the U.S. Departments of Defense, Veterans Affairs, and Health and Human Services.
There's an energy and excitement here, a shared mission to improve the lives of others as well as our own. Ready for a new path? Start doing your life's best work.
The Provider Education Training Coordinator will provide efficient and organized administrative support to the Medical Provider Education (MPE) Department to ensure operational objectives are achieved.
Primary Responsibilities:  

  • Complete non - medical system - related tasks and department projects as defined by MPE leadership team
  • Review network provider statuses daily / weekly to provide reporting to MPE leadership team regarding facilities that need additional retraining / follow - up
  • Assist MPE staff in placing non - clinical and / or administrative calls to network providers to notify them of vital updates or changes
  • Assist MPE staff in reviewing MedNet data and generating individualized reports for specialist and / or supervisor follow - up
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED (or higher)
  • 1+ years of office / clerical or administrative support experience
  • Customer service experience
  • Applicable military experience will be considered
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and record keeping, other office procedures and terminologies
  • Knowledge of principles and processes for providing customer service
  • Proficient with Microsoft Excel (general spreadsheet navigation and data entry), Microsoft Word (creating and editing documents), and Microsoft Outlook (email and calendar) 

Preferred Qualifications:

  • National Career Readiness Certificate
  • Database experience

Soft Skills:

  • Must possess and demonstrate excellent organizational and multi - tasking abilities and the ability to perform detailed work with a high degree of accuracy

  • Ability to prioritize tasks and work independently in a fast paced work environment is a must

  • Must also possess excellent verbal and written communication skills

Careers with LHI. Our focus is simple. We're innovators in cost-effective health care management. And when you join our team, you'll be a partner in impacting the lives of our customers, and employees. We've joined OptumHealth, part of the UnitedHealth Group family of companies, and our mission is to help the health system work better for everyone. We're located on the banks of the beautiful Mississippi River in La Crosse, Wis., with a satellite office in Chicago and remote employees throughout the United States. We're supported by a national network of more than 25,000 medical and dental providers. Simply put, together we work toward a healthier tomorrow for everyone. Our team members are selected for their dedication and mission - driven focus. For you, that means one incredible team and a singular opportunity to do your life's best work.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: LHI, Training Support, Training Coordinator, Customer Service, Administrative Support, La Crosse, WI

  • Requisition Number881528
  • Job TitleLHI Provider Education Training Coordinator - La Crosse WI, or US Telecommute
  • Job FamilyAdmin Support Services
  • Business SegmentOptumCare

Job Location Information

  • La Crosse, WI
    United States
    North America
  • Other LocationsHartford, CT
    Tampa, FL
    Dallas, TX
    Phoenix, AZ
    Minneapolis, MN

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelIndividual Contributor
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionYes
  • Overtime StatusNon-exempt