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Sr Director - External Communications - Optum Insight - Multiple Locations (725055)

Position Description

No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. You'll help improve the health of millions. And you'll do your life's best work.(sm)


OptumInsight, one of the largest health care information, technology, operational services and consulting companies in the world, provides technology and related services to major participants in the health care industry, helping modernize capabilities across payers, care providers, governments and life sciences companies


The Senior Director of External Communications is responsible for the delivery of effective communications materials, tools and programs that directly support OptumInsight and broader Optum business growth. This requires building trusted advisor relationships by understanding business needs, shaping the 'right' solutions, and bringing the best of Optum to address business needs.


Positions in this function design and coordinate company communications, including internal and / or external communications. Responsible for maintaining policies and procedures and monitoring company media, which may include company websites. May manage public relations activities, including public information and shareholder information services.


Primary Responsibilities:

  • Serve as lead communications partner to the OptumInsight CEO, leadership team and other business stakeholders
  • Develop, implement and continually evaluate high - impact communications programs that directly support OptumInsight and broader Optum business objectives
  • Lead execution of strategic programs targeting key audiences & including media, industry influencers, and other priority health system stakeholders  in the many kinds of value and innovation Optum/OptumInsight brings to the health system
  • Collaborate daily with fellow Optum communications leaders and teammates to advance the broader Optum reputation, brand awareness and marketplace value story
  • Ensure strong coordination and message consistency across all audiences, internal and external
  • Support business leaders and partners with consistent and timely counsel, communications coaching and message development
  • Consistently establish, cultivate and manage productive relationships with priority news media
  • Develop, edit and ensure quality of external communications materials, including news releases, key message, Q&As, talking points, pitch notes, backgrounders, speeches and presentations
  • Strategically monitor and evaluate marketplace trends and issues of relevance to the business, and proactively develop strategies to advance and protect the company‚Äôs reputation
  • Take point on developing and managing response to media issues and / or crises, in close collaboration with business leadership
  • Build and manage productive relationships with internal stakeholders and partners beyond the OptumInsight team, including key functional, Marketing and Government Affairs partners across Optum and UnitedHealth Group
  • Effectively motivate, direct and provide strong mentorship to communications team


Required Qualifications:

  • Bachelor's Degree in Communications, Journalism or Public Relations
  • 10 years of  steadily increasing communications responsibilities in a healthcare and / or technology role, preferably with private sector experience
  • Leadership or people management experience
  • Project management experience
  • Comfortable working in a high energy, complex, and ever changing collaborative environment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)



Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.



Job Keywords: Communications Director, Technology Communications Director, Eden Prairie, MN, Minnesota, Washington DC, District of Columbia

Job Details

  • Contest Number725055
  • Job TitleSr Director - External Communications - Optum Insight - Multiple Locations
  • Job FamilyCommunications
  • Business SegmentOptum Corporate

Job Location Information

  • Eden Prairie, MN
    United States
    North America
  • Other LocationsWashington, DC

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelDirector
  • ShiftDay Job
  • TravelNo
  • Telecommuter PositionNo
  • Overtime StatusExempt