Capability Manager, M3P Revenue Cycle Management – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Capability Manager position will be responsible for the product ownership of the system that will house the revenue cycle management (RCM) capabilities within OptumRx’s services businesses, which include:   1) Understanding business processes that feed into the RCM function; 2) Support application systems to handle customer and member management, claims OOP CMS Billing, payments and technical processes; 2) Performing system analysis activities to gauge effectiveness of system to meet business needs; 3) Evaluating the system’s ability to support downstream business processes measured via objective metrics; and 4) Ownership of product backlog to create, verify and closing of work items such as features and bug fixes. Specific responsibilities will include collaboration with multiple business partners and stakeholders, helping to build and prioritize the backlog of initiatives to support analysis, interpretation, and formation of actionable insights around business results.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.  

Primary Responsibilities:

• Collaborate with the team of business analysts to translate opportunities into work items 
• Execute the vision for the growth and adoption of the RCM platform as a product owner, prioritizing work for the engineering team
• Monitor the health of the system to meet the needs of the business, recommending new data connections or functionality as needed to support continued growth
• Engage with the engineering team to ensure specifications are communicated, understood, and developed on time
• Contribute to the articulation and definition of the work deliverables
• Ability to stick to timelines and measure progress during development
• Facilitate testing within the framework of development activities
• Plan and manage work items related to payment systems and other technology in the broader Financial Operations ecosystem
• Manage expectations with stakeholders for delivery of new capabilities, features, and functionalities
• Coordinate activities to complete work items related to payment systems and other technology in the broader Financial Operations ecosystem

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of experience in a Product Owner role within the Agile framework 
• 5+ years of Revenue Cycle Management experience
• 3+ years of experience with product management / large-scale system migration
• 2+ years of experience with cloud ERP (Enterprise Resource Planning) systems 
• Experience presenting status updates to both business and technical leadership 
• Experience coordinating requirements across customer or stakeholder groups
• Hands-on experience managing all stages of the product life cycle
• Subject matter expert for core billing, payment, and ledgering business processes
• Ability to work central standard hours schedule

Preferred Qualification:

• Related experience within healthcare 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $88,000 to $173,200 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

  

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.