Senior Manager of Digital Products – National Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

 

The Optum Consumer Office focuses on delivering exceptional digital experiences and building capabilities that enhance consumer satisfaction, engagement and loyalty across various digital touchpoints. Our team is dedicated to leveraging technology, data and design to create seamless, intuitive and accessible experiences that meet consumer needs and preferences. We strive to drive innovation, continuous improvement and excellence in consumer experiences.

As a senior manager of digital products, you will be a key driver in the development and enhancement of our digital products, focusing on delivering exceptional user experiences and driving business value. In this individual contributor role, you will lead product initiatives, collaborate closely with cross-functional teams, and champion the needs of our users. This role offers a unique opportunity to shape the direction of our digital products, contribute to strategic decision-making, and make a meaningful impact on our organization’s success.

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

 

Primary Responsibilities: 

• Product Strategy: Drive the strategic vision for digital products, aligned with business goals and user needs
• Feature Prioritization: Prioritize features and enhancements based on user research, market analysis, and business objectives
• Roadmap Development: Maintain product roadmaps, communicating priorities and timelines to stakeholders
• Requirements Gathering: Work closely with stakeholders to gather and document product requirements, user stories, and acceptance criteria
• Cross-Functional Collaboration: Collaborate with design, engineering, marketing, and other teams to ensure successful execution of product initiatives
• Agile Product Development: Oversee the end-to-end product development lifecycle, from concept to launch, ensuring high-quality deliverables that meet user needs
• Quality Assurance: Participate in the review of the product during the development phase and pre- and post-launch to ensure it meets specified requirements, best practices and standards to satisfy the customer
• User Experience (UX) Optimization: Advocate for user-centered design principles, supporting user research and usability testing to inform product decisions
• Performance Monitoring: Track key performance indicators (KPIs) to measure the success of digital products, iterating based on data-driven insights
• Market Analysis: Stay informed about market trends, competitor products, and industry best practices, identifying opportunities for innovation and differentiation
• Stakeholder Communication: Communicate product strategy, digital best practices, roadmap updates, milestones and challenges to stakeholders and external partners as needed, fostering transparency and alignment

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications: 

• High School Diploma/ GED
• 5+ years of experience in digital product management
• Experience with meeting established goals and metrics to drive product decisions and measure success
• Proven excellent communication and collaboration skills
• Proven solid problem-solving skills, Excellent understanding of user-centered design principles
• Proven ability to manage multiple priorities and thrive in a fast-paced, dynamic environment

Preferred Qualifications: 

• Bachelor’s Degree
• Proven passion for user experience
• Proven track record of delivering successful digital products or features and a solid understanding of product management principles, methodologies, and best practices
• Experience in a fast-paced, dynamic environment
• Demonstrated analytical mindset, with the ability to use data
• Demonstrated ability to navigate complex challenges and find innovative solutions
• Proven experience with Agile development methodologies, including scrum or kanban

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy. 

 

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $88,000 to $173,200 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.  

  

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. 

 

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment. 

 

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