Senior Infrastructure Operations Engineering Consultant

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Working with Software Engineering teams; evaluate system specifications, provision and support delivery of application infrastructure
• Drive self-service Automations to develop the best practices around Infrastructure maintenance and security
• Architect, Design and develop Linux infrastructure and also Help tune performance and ensure high availability of infrastructure
• Demonstrate technical leadership by contributing to Org level activities using latest technologies and advance the adoption of AI related tools in Devops
• Analyze all aspects of existing application infrastructure and recommend modifications that will enhance application reliability, availability and scalability
• Engage in capacity planning and demand forecasting; software performance analysis and system tuning
• Performance analysis using APM and other monitoring tools to identify system performance issues and bottlenecks
• Work with log aggregation tools like Splunk and ELK
• Analyze dump files and error codes
• Troubleshoot, research and analyze complex problems
• Will be involved in solving moderately complex problems and/or conduct moderately complex analysis
• Provide explanation and information to others including Senior Leadership on challenging issues
• Identify / quantify scope and impact of business changes on systems
• Maintain awareness of current technology assets, and the applicability and capability of each
• Participate in on – call rotation maintaining application availability
• Other responsibilities as determined necessary
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Undergraduate degree or equivalent experience.
• 5+ years of experience supporting, configuring and engineering applications
• 4+ years of Linux / UNIX System Administration experience
• 4+ years of Experience with app and web server configuration and maintenance (JBoss, WebSphere, Apache Tomcat)
• Hands-on experience with Ansible and Chef for configuration management
• Expertise in identifying and mitigating infrastructure security vulnerabilities
• Experience troubleshooting complex infrastructure problems in an enterprise environment
• Ability to communicate analysis including trends and opportunities to improve service availability
• Tools / tech expertise:
  • Linux Admin/ Windows Admin
  • Middleware Admin: JBoss
  • CI / CD : GitHub Actions, Jenkins and Ansible
  • Monitoring: Splunk / Dynatrace / New Relic

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

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