Implementation Consultant – Imaging – Radiology

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together

Primary Responsibilities:

• The Implementation Consultant is responsible for analysis, design, build, test, education, and optimization of clinical workflows to meet customer objectives using the Change Healthcare Workflow Intelligence solution
• Works directly with client to manage workflow design, creates process documentation, and train or coordinate training for client users
• Responsible for configuration of rules or process designs for client’s purchased business process solutions
• Tests and troubleshoots functionality of installed systems
• Identifies and documents technical issues to be escalated to product and system integration teams for resolution
• Provides feedback based on client experiences to product and professional services teams for product and process improvements
• May work directly with clients on-site or provide installation support remotely
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor’s degree in computer science, Health Sciences, or Education; and/or Certified Radiology Technologist
• 5+ years of experience in building solid working relationships
• 4+ years of experience in radiology
• 2+ years of experience with imaging – either IT or clinical
• Experience training clinical users on software systems
• Proven highly professional, persistent and assertive communicator (written and verbal)
• Proven independent, self-starter
• Proven self-motivated and able to manage and direct task completion for peers and resources in a matrix organization

Preferred Qualifications:

• Hospital software, Radiology and/or Cardiology, implementation experience
• Experience running MS SQL queries

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Optum is a drug-free workplace. © 2024 Optum Global Solutions (Philippines) Inc. All rights reserved.