Product Manager – Remote

Optum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual’s physical, mental and social needs – helping patients access and navigate care anytime and anywhere.  

As a team member of our naviHealth product, we help change the way health care is delivered from hospital to home supporting patients transitioning across care settings. This life-changing work helps give older adults more days at home.

We’re connecting care to create a seamless health journey for patients across care settings. Join us to start Caring. Connecting. Growing together.

 

Why naviHealth?

At naviHealth, our mission is to work with extraordinarily talented people who are committed to making a positive and powerful impact on society by transforming health care. naviHealth is the result of almost two decades of dedicated visionary leaders and innovative organizations challenging the status quo for care transition solutions. We do health care differently and we are changing health care one patient at a time. Moreover, have a genuine passion and energy to grow within an aggressive and fun environment, using the latest technologies in alignment with the company’s technical vision and strategy.

 

The Product Manager will support the Product Management organization with specific focus on continuously identifying and meeting the needs of internal and external customers of Care Transition’s core services and technology capabilities. Among other focus areas, this Product Manager will maintain market awareness, engage, and gather feedback from users and effectively translate these learnings into high-impact results for real-time development activities and long-term product roadmaps to drive performance in the core business.

 

With a solid drive in collaborating with a broad variety of stakeholders and cross-functional leaders, our ideal candidate is passionate about using analytical skills to identify problems, find solutions, and improve relationships. The candidate will bring customer-facing product management experience, a demonstrated record of analyzing and optimizing initiatives, and a startup-like resourcefulness to the critical goal of continuously improving Care Transition’s products.

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

 

Primary Responsibilities:

• Serving as a team member of a key function within the Product Management organization responsible for product design and delivery to support Care Transitions business
• Supporting engagement with customers and users, the assessment and gathering of feedback and continuous product improvement efforts
• Communicating effectively with both internal and external senior-level management to share progress on initiatives 
• Preparing necessary presentations and/or visuals to demonstrate performance of initiatives; analyzing trends in NPS scores to identify areas of improvement
• Facilitating interaction and workflow between cross-functional teams and key stakeholders to ensure initiatives are on-track and completed on-time
• Contributing to the development and management of multi-year product roadmaps, as well as their underlying visions, strategies, and business cases
• Contributing to capital related activities like business case preparation, cost projections and CBA refresh activities and managing the capital pool for the investments they own
• Establishing a trusted and strategic advisor relationship to help drive continued value of products and technology capabilities
• Collaborating with Product Owners and engineering teams to deliver the product enhancements in an agile delivery model
• Travel requirements: Limited domestic travel (<10%)
• Perform other duties and responsibilities as required, assigned, or requested

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:        

• 3+ years of experience leading capability enablement and product development in a large-scale, highly matrixed team environment
• Experience with the healthcare industry
• Experience working in an agile delivery model (SAFE or LeSS)
• Experience in systems analysis and/or solution architecture
• Experience working with business leaders and enabling strategy execution
• Experience leading and managing change initiatives
• Proven solid verbal and written communication, strategic planning, problem-solving, and project management skills
• Proven advanced proficiency in Excel and Powerpoint

 

Preferred Qualifications:    

• Exposure to Post Acute Care or Utilization Management
• Proven solid expertise as it relates to the design and delivery of technology products and software-enable services
• Experience with tools like AHA, Rally/ JIRA
• Analytical and process-oriented mindset; proficient in analyzing qualitative and quantitative outputs
• Ability to be comfortable working across multiple departments in a fast-paced environment
• Ability to be an active team player, self-starter, and multitasker who can quickly adjust priorities
• Experience managing/leading a team

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

 

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $88,000 to $173,200 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.  

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.   

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.    

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.