Analyst – Cash Applications

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Employees in this position prepare and maintain records of Accounts Receivable, including receipts, cash apps, dispute management and overdue

Primary Responsibilities:

• Apply Cash – apply incoming cash receipts and wire payment to appropriate clients
• Reconcile Cash – Balance cash received (bank deposits and/or treasury website) against cash applied (Accounting Tools)
• Cash Reporting – Maintain aggregate listing of cash applied
• Pull reports and export into an Excel spreadsheet, utilizing pivot tables for these reports
• Manually apply cash receipts/credit memos/adjustments/write-offs (less than 10% of this role)
• Perform Accounts Receivable Reporting (large client A/R listing and account management reporting)
• Seek assistance from on-shore billing partners to resolve billing issues
• Manual Cash and adjustment entries are manually entered into the Oracle A/R module and transferred to GL module
• Cash Reporting – Maintain aggregate listing of cash applied and reconcile with daily upload report
• Apply Cash – apply incoming cash receipts through lockbox, ACH Cr., ACH Dr. and wire payment to appropriate clients
• Reconcile Cash – Balance cash received (bank deposits and/or treasury website) against cash applied (Accounting Tools)
• Dispute management – Resolving accounting disputes raised by members on their accounts and provide proper resolution
• Working on bad debts, reversals, write offs, Credit/Debit memos, credit reviews & Refunds
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Core Competencies: 

• Attention to detail, analytically minded.
• Self-driven and team player.
• Focus on Customers
• Good Interpersonal skills

Required Qualifications:

• Graduates/Degree Holders in commerce
• 2+ years of experience in AR/OTC domain
• Knowledge about the basic accounting concepts, especially Golden Rules of Accounting
• Knowledge of AR process
• Knowledge in the AR cycle
• Understanding of MS Office & good typing skills
• Understanding of MS Office & good typing skills
• Proven excellent Written and verbal communication skills
• Proven attention to detail & Quality focused
• Proven good Analytical & comprehension skills

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

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