Business Analyst Coordinator

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together

Primary Responsibilities:

• Ability to work productively and proactively in a dynamic, fast paced and constantly changing environment
• Participate in production deployments based on set dates, and occasional off cycle deployments
• Provides information on the prevalence, risk factors, and comorbidities associated with mental disorders to ensure consistent and reliable diagnoses and treatments
• Maintain a high degree of accuracy along with attention to detail, excellent oral and written communication skills, solid interpersonal skills and the ability to always meet deadlines
• Assist in creating and maintaining policy & procedure documentation
• Participation in Design reviews, Code reviews, Test Case reviews and Application readiness reviews for new releases provide inputs for Go/No Go decision
• Assist in researching specific issues to assist onshore team member, in resolution. Handling specific incoming emails, such as accounts moving to electronic, workorder review, SharePoint entry and maintenance
• Provides explanations and interpretations within area of expertise
• Assist in the daily authorization process; finding efficiencies perform quality review for member registrations; finding efficiencies
• Design/develop, program, maintain and publish reports
• Make solid recommendations based on the analysis and provide explanations for reporting results for both internal operations and our customers
• Understanding of AGILE methodology and can be part of AGILE work environment
• Microsoft SQL Server – Query Level and understanding of Relational Database Structures
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• 2+ years Experience Effective Analytical, written and solid communication skills
• Experience writing Programs using PL/SQL and queries using SQL 
• Experience with documenting processes and practices, often in accepted project methodology artifacts, while effectively prioritizing multiple tasks, priorities, projects, and deadlines
• Experience of Mental health and Substance abuse medical terminology and ICD10 codes
• Experience writing Programs using PL/SQL and queries using SQL
• Intermediate knowledge of MS Project, Access, Word, Excel, PowerPoint, SharePoint, and Visio
• Knowledge of Behavioral health terminology / ICD10 understanding of MHSA conditions and their approval / disapproval process / guidelines
• Ability to set priorities, multi-task, self-motivated
• Knowledge of group product lines and Corporate Operations
• Ability and willingness to accept and work in a changing environment
• Ability to work well in an environment with high standards for quality and turnaround with minimal supervision
• Solid interpersonal, presentation skills and excellent communication skills; the ability to facilitate collaboration and influence among multiple audiences – business, technology
• Motivated, self-directed, aptitude for learning new technologies; Ability to work on multiple efforts simultaneously
• Proven high level of commitment, initiative, vision and enthusiasm
• Ability to provide guidance and mentoring to junior developers, carries positive attitude and is effective contributor

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location and income – deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.