PBM Strategic Client Contract Manager – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

  
Manages ongoing contract relationships and service delivery to clients for one or more accounts. Acts as outward-facing, dedicated resource for assigned accounts, typically with direct client contact (not call center) and large or complex accounts. Builds relationships with employer/group clients (not individual members) and serves as the primary point of contact for overall and day-to-day service delivery. Represents client internally and coordinates with other functions to implement client systems, complete projects, and address ongoing service needs. This function includes employees who are in dedicated on-site service roles. Jobs in this function may work closely with sales on renewals and upselling, but incumbents do not have specific sales goal accountability or primary responsibility to close sales. Account management jobs focused primarily on relationship and service management belong in this family; jobs with significant sales responsibilities or sales-related incentives (including «OTH» plans) belong in a sales band.

  

The Client Contract Manager will be responsible for managing and overseeing all aspects of client contracts, ensuring compliance with terms and conditions, and maintaining strong client relationships. This role involves coordinating with various departments to ensure accurate and timely execution of contract-related activities.

  

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

  

Primary Responsibilities: 

• Pricing Guarantee Reconciliation: Ensure that pricing guarantees are accurately reconciled and reported
• Performance Guarantees: Monitor and report on performance guarantees to ensure compliance with contract terms
• Surveys: Design, distribute, and analyze client satisfaction surveys to gather feedback and identify areas for improvement
• Rebates: Manage the rebate process, including calculation, validation, and disbursement
• Amendments to Client Contract: Draft, review, and negotiate amendments to client contracts as needed
• Market Check: Conduct market checks to ensure competitive pricing and terms
• Contract Extensions: Coordinate and manage the process for contract renewals and extensions
• Pricing Distribution Form: Prepare and distribute pricing distribution forms to relevant stakeholders
• Other Supporting Documents: Maintain and organize all supporting documents related to client contracts

  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

• 4+ years of PBM Strategic Account Executive experience with complex clients
  
• Solid understanding of PBM contract terms and conditions
  
• Experience with complex contract pricing and guarantees
  
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

   

Preferred Qualifications:

• Solid project management experience (developing project plans, managing project timelines, driving project team through project completion) 
  
• Experience with client contract addendums processes 
  
• Solid knowledge of PBM Product, Programs and Rebates
  
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  
• Ability to manage multiple deliverables simultaneously 
• Excellent analytical and problem-solving skills
  
• Solid attention to detail and organizational skills
  
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills

  

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy 

  

The salary range for this role is $106,800 to $194,200 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

  

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.   

  

  

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 

  

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.