Clinical Operations Analyst – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

Optum Insight is seeking a service-oriented Analyst, Clinical Operations to facilitate the expansion of clinical insights and adoption of data-driven decision making to support clinical optimization within client health systems. You will be part of a team that works closely with operational leaders to understand the drivers of clinical variation and identify opportunities to improve.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

Primary Responsibilities:

• Create analytical insights to support clinical effectiveness, quality improvement, operational performance, and other related areas
• Analyze and interpret clinical data to identify trends and drivers of variation, and present findings to key stakeholders
• Collaborate with operational leaders to understand their business and provide insights to support decision-making
• Ensure effective documentation processes throughout all the entire analytical lifecycle
• Provide ongoing training and guidance to all relevant levels of leadership in order to facilitate the adoption of analytics
• Act as a subject matter expert in one of the following areas: clinical variation reduction, hospital operations, government programs, pharmacy data
• Create processes and accountability for the continuous rationalization of the clinical analytics portfolio
• Partner with analytical platform teams to ensure accuracy and efficiency in aggregation and alignment of foundational data assets needed to power clinical analytics
• Partner with other subject matter domain leaders to infuse insights into the decision-making process for operational, population health, value-based care, finance, and other health system analytics focus areas
• Coordinate with Care Transformation team to document requirements and deliver service level agreement and operational analytics

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of healthcare experience with knowledge and background in health system analytics
• 2+ years of experience with operational processes and clinical decision making in the various providers within a health care delivery system (e.g., hospitals, medical groups, post-acute care organizations, physician practices, ambulatory surgical centers, etc.)
• 2+ years of experience managing analytics projects or initiatives with minimal guidance
• 1+ years of experience guiding and developing junior team members
• Proficiency in Microsoft Excel and other basic analytical tools

Preferred Qualifications:

• Certifications in any of the following: Analytics, Public Health, Health Administration, Business, Biological Science, or Data Science
• Experience with Epic or Cerner data structures and reporting interfaces
• Experience in clinically focused consulting engagements or large internal healthcare projects/programs for health care delivery systems
• Experience and credibility interacting with all levels of leadership
• Knowledge of key health management related areas, e.g. network management, value-based care, population health, quality, compliance, provider engagement, etc.
• Proficiency in using SQL for data analysis
• Proven solid analytical and problem-solving skills
• Proven excellent communication and interpersonal skills
• Proven ability to communicate complex concepts verbally and in writing, taking audience into consideration
• Proven ability to work independently and as part of a team
• Proven solid attention to detail and accuracy

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

The salary range for this role is $71,600 to $140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.