Senior Business Analyst Consultant

Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

About the role:

In healthcare, evolution doesn’t just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum. 
As the fastest growing part of the UnitedHealth Group family of businesses, we’re expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We’ll provide the investment, support, and resources to advance your career. You’ll provide the talent, ambition, and drive. 

We want to achieve more in our mission of health care, and so we must be really smart about the business of health care. At Optum, we’re changing the landscape of our industry. You will put your Agile and business analysis skills to work as you empower business partners and team members to improve healthcare delivery. You will support cutting-edge data and analytics teams that are designing innovative solutions to solve business problems that require both agile leadership and analytical insight.

This position plays a pivotal role in supporting the next generation value-based care engine. Specifically, the successful candidate will work closely with a series of established data science teams based in Ireland that are responsible for developing the engine to support our Optum at Home Value-Based Care Pilots. We are seeking someone who is self-directed, motivated and able to work on several initiatives concurrently. As a key resource to others, you must possess strong interpersonal skills, be challenged by delivering against tight deadlines while maintaining a high degree of accuracy and attention to detail, and have excellent oral and written communication skills.

You’ll be in the driver’s seat on vital projects that have strategic importance to our mission of helping people live healthier lives. Yes, we share a mission that inspires. And we need your organizational talents and business discipline to help fuel that mission.

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny and telecommuting from a home-based office in a hybrid work model.

Primary Responsibilities:

•    Lead standard Scrum ceremonies (Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Review & Retrospective) for assigned teams.
•    Collaborate with agile development teams to refine the backlog, optimize estimation, and improve work decomposition.
•    Coach and educate Product Owners, Executives, Stakeholders, and Teams on Agile frameworks (e.g., Scrum, Kanban).
•    Work with business partners to define and document business and technical requirements for data and analytics projects.
•    Document data flows and data mapping from source systems into analytic platforms.
•    Perform exploratory data analysis to support data science solutioning efforts.
•    Participate in Agile ceremonies with relevant stakeholders and assist with QA of features.
•    Own issue and risk management for your projects, solving problems and removing impediments.
•    Establish and track execution metrics to optimize delivery.
•    Support PMO/CoS groups in delivering industry best practices for governance.
•    Leverage strong presentation and communication skills to engage all levels of the global organization.

You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications:

•    Undergraduate degree or equivalent qualification.
•    Experience with workflow management tools (e.g., Rally, Jira).
•    Considerable project experience in an Agile development environment.
•    Agile certification (e.g., scrum.org or equivalent).
•    Experience running agile projects of varying size and complexity.
•    Requirements analysis and documentation experience.
•    Excellent communication skills, both written and verbal.
•    Proficiency with MS suite of tools (Excel, PowerPoint, Teams, SharePoint).
•    Ability to balance multiple projects and workstreams simultaneously.

Preferred Qualifications:

•    Strong understanding of relational database concepts and SQL querying experience.
•    Experience with workflow management tools (e.g., Rally, Jira).
•    Experience working on data and analytics-based projects.
•    Understanding of Snowflake and cloud data components.
•    Project Management experience.
•    Healthcare / Pharmacy experience.

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2025 Optum Services (Ireland) Limited. All rights reserved.