Senior Director, Capability Management – Hybrid in Eden Prairie, MN

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Enterprise Technology Infrastructure, Platforms & Services (ETIPS) delivers services and operational support to meet business integration objectives. As part of that team, our Corporate Systems teams drives, implements, and maintains our critical corporate platforms including Human Capital, Real Estate, Security, Communications, Financial Services among others.

 

Our culture of integrity, diversity and inclusion is the foundation of all we do. Our platforms and services empower speed to market to meet consumer needs while improving the overall health care experience. We strive to provide exceptional experience to those with whom we work and serve.

 

In the role of Senior Director, Technology Capability Management you will join us at the forefront of organizational transformation as a Senior Director of Technology Capability Management. In this pivotal role, you will architect and lead the integration of cutting-edge Talent Acquisition and Learning Management strategies and systems, aligning them with enterprise-wide goals and future-ready workforce needs.

 

This role will serve as a strategic bridge between our People Team Centers of Excellence (COEs) and engineering delivery teams, ensuring that technology capabilities are not only aligned with business imperatives but also elevate the employee experience across the talent lifecycle—from attraction and onboarding to development and retention.  This role demands a visionary leader who thrives in complexity, inspires cross-functional collaboration, and drives measurable impact through systems thinking, data-driven decision-making, and a deep commitment to human-centered design.

This position follows a hybrid schedule with four in-office days per week.

 

Primary Responsibilities: 

• Strategic Leadership: Define and execute a technology capability roadmap that supports enterprise talent strategies, including workforce planning, skills development, and career pathing
• Systems Integration: Lead the selection, implementation, and optimization of Talent Acquisition and Learning Management platforms, ensuring seamless interoperability with existing HR and engineering systems
• Human Capital Partnership: Collaborate closely with Human Capital COEs to translate strategic talent goals into scalable technology solutions that support performance, engagement, and growth
• Engineering Alignment: Partner with engineering delivery teams to ensure capability frameworks are embedded into agile workflows, enabling continuous learning and operational excellence
• Innovation & Enablement: Champion emerging technologies and methodologies that enhance talent intelligence, learning personalization, and workforce agility
• Governance & Metrics: Establish governance models and KPIs to monitor system performance, adoption, and business impact

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications: 

• 10+ years of proven experience in technology capability and / or delivery management
• 10+ years with a track record of successful implementation and optimization within a business facing technology team
• 5+ years of demonstrable experience managing stakeholders, with the ability to influence across business and engineering teams including executive leadership
• 5+ years of experience working within large-scale, matrixed organizations
• Ability to converse and demonstrate an Agile first mindset including how you have used it in your personal and professional personas

Preferred Qualifications: 

• Experience working in a consultative framework – formal or informal
• Experience with ERP and/or other vended software packages
• Exposure to Talent Acquisition and Learning Management systems
• Proven to be a strategic thinker with operational rigor – able to connect vision to execution 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $156,400 to $268,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.   

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.