Product Designer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The organization manages activities for a specific product or group of products, from product definition and planning through production, release and end-of-life. It is responsible for managing the full product lifecycle with a technical focus, including the strategy, design, development, and end-of-life of new, existing or acquired products.

Team members in this role use their knowledge of interface design, research methods, accessibility guidelines, and current programming techniques to design, research, develop and assess products and services to enhance the overall user experience and create usable and accessible digital experiences. This role requires flexible skills in process design and process mapping, familiarity with front-end technologies, and the ability to interact with and win support from team members at varying levels cross-company. Team members in this role exhibit a high degree of ingenuity and resourcefulness.

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Has responsibility and capability to work a single primary platform
• Works with guidance or on routine issues/activities
• Follows procedures
• Gather insights and test concepts with users to inform design decisions
• Advocate for user-centered research and design principles
• Reuse templates, patterns and design standards to solve problems
• Identify UX issues in designs, products and services
• Assist with training for peers and clients
• Actively participates in ensuring high quality solutions
• Contributes to the identification/prioritization of solution through analysis and discussions
• Designs solutions within a single channel
• Has base understanding of some bodies of technologies and expands that knowledgebase when necessary
• Maintains a working knowledge of data collection, research methods and metrics
• Maintains a working knowledge of statistics and measurement concepts
• Gathers data using appropriate methods

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 3+ years of experience in user experience design, interaction design, user interface design, information architecture, content strategy, or similar roles
• 3+ years of experience with design and prototyping tools such as: Figma, Sketch, Miro and/or Adobe Creative Suite
• 1+ years of experience incorporating user feedback (interacting directly with users) in the design process (user research, NPS, focus groups, user data, etc)
• 1+ years of experience working with and presenting to cross functional stakeholders such as Software Development, Product, Operations, Sales, Marketing, etc
• 1+ years of experience with the Agile software development process
• Ability to demonstrate at least 1 Portfolio example/ case study in creating user centric experiences
• Must be a United States citizen
• Must be able to obtain and maintain a suitability or determination of eligibility for a Confidential/Secret or Top-Secret security clearance

Preferred Qualifications:

• Bachelor’s Degree in human centered design, design, or related field
• Experience leveraging AI tools in the software development lifecycle in order to improve quality and efficiency
• Experience using metrics and analytics (e.g. Google Analytics, Tableau, PowerBI, etc) in order to identify improvements
• Working knowledge of HTML/CSS

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy. 

    

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. 

    

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

   

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 

   

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

    

   

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

    

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

    

    

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