Associate Patient Care Coordinator – Owensboro, KY

Opportunities at Owensboro Health, in strategic partnership with Optum. Our team of talented people works to improve the health outcomes of the communities we serve. As an Optum employee, you will provide support to the Owensboro health account. They are a nonprofit system with over 200 providers at more than 20 locations, 3 outpatient facilities, a certified medical fitness facility, a surgical weight loss center and the Mitchell Memorial Cancer Center. We are continually searching for people like you to help us provide the most innovative health care services. Join a team that will make you feel valued and discover the meaning behind: Caring. Connecting. Growing together.

This position is full-time, Monday – Friday, with rotating Saturdays. Employees are required to work our normal business hours of 7:00 AM – 5:00 PM. It may be necessary, given the business need, to work occasional overtime.

This position works from any of our 3 facilities as business needs determine. Our offices are located at 2200 E Parrish Ave, Owensboro, KY, 42303, 1006 Ford Avenue, Owensboro, KY 42301, 1000 Breckenridge Street, Owensboro, KY 42303.

We offer the first 8 weeks (full-time) of paid training. The hours of the training will be 8:00 AM – 4:30 PM CST from Monday – Friday. Training will be conducted on – site.

Primary Responsibilities:

• Schedules appointment times using computerized scheduling programs
• May communicate with physicians and other healthcare team members to ensure availability of facilities and staff
• Communicates with patients and / or their families to provide necessary pre-procedure instructions and / or to confirm appointments 
• Performs insurance verification and / or pre – authorizations as necessary
• May be responsible for entering patient demographic information and scanning documents into an Electronic Medical Record (EMR) system
• May correspond with referring providers and / or patients for reports, information exchange, scheduling, x – rays, and paperwork. The pace is fast, so your ability to multi – task is essential. You should also enjoy working with people and have the communication skills necessary to build strong relationships with our customers

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or higher)
• Ability to work onsite at any of our facilities as needed. Our offices are located at 2200 E Parrish Ave, Owensboro, KY, 42303, 1006 Ford Avenue, Owensboro, KY 42301, 1000 Breckenridge Street, Owensboro, KY 42303
• Ability to work any shift between the hours of 7:00 AM – 5:00 PM from Monday – Friday, with rotating Saturdays, including the flexibility to work occasional overtime based on business need
• Must be 18 years of age OR older

Preferred Qualifications:

• 1+ years of related work experience, including data entry
• 1+ years of customer service experience
• Working knowledge of medical office procedures and medical terminology 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

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