Deputy Manager – Internal Audit

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

The candidate is expected to contribute to ongoing and new Internal Audit & Advisory projects related to Internal Controls over Financial Reporting, IFC testing, Risk Assessments and Internal Audits.

Positions in this function perform and administer internal financial audits to ensure the existence of and adherence to the established controls of a particular portion of the organization’s operations. Determine consistency with organization’s objectives and standards through various verification procedures and methods. Ensures all regulatory compliance requirements are met, including Sarbanes-Oxley (SOX). Support SOX and SOX like other readiness compliance processes by planning and providing employee training on awareness programs.

Primary Responsibilities:

The candidate will be accountable for supporting the execution of the annual audit plan for UnitedHealth Group and its family of companies. This position will be part of UHG Internal Audit & Advisory Services-India Team. He/She will provide support to the various Internal Controls over Financial Reporting (ICFR) compliance and control initiatives including Sarbanes-Oxley (SOX), Companies Act – IFC and the Model Audit Rule (MAR). He/She will also be responsible to conduct Risk Assessments for Business and IT Processes.

• Assist in the preparation of audit planning documentation for all assigned audits
• Perform detailed audit procedures and testing, prepare documentation on the audit performed
• Prepare clear, accurate and complete work-papers in accordance with department quality standards; meet project timelines and deliverable due dates
• Develop knowledge of control assessment frameworks and an awareness of the overall control environment
• Support assessment of risk management and risk mitigation adequacy
• Follow up on and tracking of Remediation plans for testing till closure
• Assist in drawing up risk based annual audit plan based on Internal Audit methodology
• Perform detailed review of Audit work papers and other audit documents
• Train and manage resources
• Ensure audit timeline/s are complied with
• Communicate and report to IAAS US managers and keep them apprised of the testing status, challenges (if any)
• Actively establish and strengthened client and internal relationship
• Providing inputs and assist in preparing regular updates, status reports etc. to management
• Support IT-ICFR testing projects during down-time (availability)
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Value-based Competencies:

• Integrity: Demonstrated modeling of ethical behavior; holding team members accountable for integrity and ethical behavior
• Compassion: Ability to deliver value to customers,  Maximize Customer Growth and Retention, Optimize the customer experience
• Relationships: Drive emp. engagement, Foster teamwork & collaboration, Learn and develop self, Communicate with impact, Influence and negotiate, Listen actively, Present effectively
• Innovation: Ability to lead change and innovation, demonstrate emotional resilience, Implement innovative solutions, manage change
• Performance: Demonstrated ability to drive sound, disciplined decisions, Make decisions to drive action, ability to drive high-quality execution, drive operational excellence

Required Qualifications:

• Bachelors in Commerce or Masters in Commerce, CA/CWA or MBA Finance
• Minimum of 6 years of audit, accounting, SOX/MAR/FDICIA or related experience
• Experience in managing and leading team/s
• Hands-on experience in conducting Audits on areas – HR, Transport, Payroll, Commercial Business etc.
• Exposure towards managing International clients/customers
• Sound knowledge of Finance processes – Month-end close, Fixed Assets, Statutory Compliances, Cash & Cash Eq., Revenue & Accounts Receivable, Accounts Payable, Procurement etc. and associated Risks and Controls
• Sound MS – Excel, MS-PowerPoint and MS-Visio skills, ability to work on huge data sets
• Proven solid interpersonal skills and the ability coordinate with various departments – Finance, Technology Services, Human Capital, Legal etc. and to maintain working relationships
• Proven solid verbal and written communication skills, exp. in writing Audit Status/Summary Reports
• Proven good Analytical and problem-solving skills
• Proven desire to make a positive impact with the ability to manage multiple tasks and shift priorities
• Proven ability to influence and communicate across levels of management

Preferred Qualifications:

• Certification in Audit, Risk Management or related discipline – CISA, CIA, CPA, CRISC, ISO etc.
• Audit experience in healthcare or insurance industry
• Public accounting experience
• Experience in Internal audit in a Big 4 or leading audit Advisory or Consulting Firm
• Familiar and hands-on experience with eGRC applications

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

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