Associate Director Business Analytics – Remote

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.  

The Associate Director of Business Analytics plays a leadership role providing actionable, timely, and accurate business reporting to identify, implement and assess strategic priorities at the health plan. Strategic priorities include business intelligence on Medicaid products, provider performance, member experience, and achievement of quality, diagnoses accuracy, growth, and affordability targets. The role directly oversees several initiatives and leads teams across functional areas to drive decision-making and strategic planning. This includes analyzing data to identify trends, uncovering insights, conducting predictive modeling, and informing business strategies.  This role also drives market specific product insights and collaborates with health plan and enterprise teams to improve performance, assess new capabilities, and evaluate the efficacy of strategic initiatives. 

The role works closely with provider facing teams, including Provider Success, Accountable Care Organization (ACO), and Quality teams to improve quality and accurate diagnosis and documentation performance. Also, stratifying patients based on clinical complexity and social determinants of health with strategic provider and ACO partners. This includes liaising with external provider teams to evaluate opportunities, consulting on data needs, and driving results. Through the work with health plan and provider partners, this role will actively predict emerging needs and work with stakeholders to develop innovative solutions to meet them.

This role will also play a lead role supporting the data and analytics of vendor engagements. This includes identifying and modeling business opportunities and targets, evaluating performance and generating recommendations pre and post program implementation, and creating a data hub to inform health plan priorities. These activities will generate influence with senior leadership to adopt new ideas, strategies, products, and/or approaches.

On a technical level, this role is responsible for acquiring, aggregating, examining, and interpreting data from multiple sources to proactively identify, communicate, and lead dialogue related to healthcare cost/trend opportunities, improved suspect capture and documentation initiatives, provider support, health equity and product population insights. The role will also lead of the development of standardized reports, dashboards, and analytical tools to monitor key performance metrics related to population health, quality, suspect diagnosis capture, and utilization. A successful candidate will proactively generate analytical ideas and be a thought leader in support of provider, member, and operational analytics. Qualities include being flexible, curious, and inquisitive with a critical eye for detail and the ability to present analyses clearly and concisely to varied audiences in an understandable manner. The role requires staying current on available software, analytical environments, and statistical methods.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Associate of the Society of Actuaries (ASA) certification
• 4+ years professional data analysis experience with experience using modeling and reporting tools including experience in interpreting data to understand, evaluate, and solve business problems
• 4+ years SAS, R, SQL, Python, Tableau experience with healthcare analytics such as claims, demographics, eligibility and enrollment; able to generate regression models, VBA, pivot tables, complex formulas in Excel
• 3+ years creating automated data reporting systems that provide user-friendly business intelligence to operators to inform action plans
• 3+ years of experience presenting business insights and summaries to inform decisioning to executive management
• Experience utilizing verbal, written, and visual communication skills to support recommendations with the ability to translate complex concepts effectively and efficiently for non-technical persons
• Experience working independently, analyzing complex problems, drawing relevant conclusions, and successfully devising solutions
• Experience managing multiple initiatives, shifting back and forth effectively among activities, producing positive results in a dynamic environment
• Experience working in a rapidly changing environment working collaboratively and influencing across a highly matrixed environment

Preferred Qualifications:

• 5+ years of analytical experience in healthcare, preferably with government programs
• Experience using UHG data systems related to claims, provider demographics, member demographics, suspect conditions, quality HEDIS gaps in care
• Experience with deploying and developing algorithmic tools to ascertain trends, predictive analytics, and insights in large, complex datasets 
• Knowledge and experience working with Medicaid risk methodologies such as Clinical Risk Groupings, CDPS-Rx
• High proficiency in statistical analysis methods and impact evaluations of healthcare interventions

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $104,700 to $190,400 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.  

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.