Advisory Services Senior Consultant

Advisory Services Senior Consultant – Dublin and Letterkenny, Ireland

Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

About the role:

As a Fortune 5 business, we’re one of the world’s leading healthcare companies. There are no limits here on the resources you’ll have or the challenges you’ll encounter.

We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we’re on the constant lookout for fresh talent to join our expanding team’s healthcare system work better for everyone.

As an Advisory Services Senior Consultant, this individual will provide people, process and technology consulting services to strengthen and improve health care operations that result in stronger financial returns and a healthier health care system. You’ll use your strong strategic, business and technology acumen to work closely with clients to define, develop and implement business requirements to ensure needs are captured and critical deliveries are executed. Your consulting career gives you the opportunity to share in a mission that inspires. You’ll see your ideas come to life and your achievements recognised. You won’t find more interesting challenges and you won’t find smarter people working together to solve them. Join us and start doing your life’s best work.(sm).

Primary Roles & Responsibilities:

• Responsible for Product Management and work on product suite with requirements and expectations set by the client.
• Support client implementations of products and/or services and work with clients to design and/or develop new product offerings.
• Support the creation of sales pursuit materials and other business development activities like proposals and Statements of Work (SOWs).
• Identify and document business process re-engineering opportunities including current and future state process flows.
• Define, develop and document business requirements to ensure clients’ needs are captured and delivered.
• Collaborate with business and technology teams to define deliverables and develop solutions that meet or exceed client requirements.
• Perform project management duties including the creation of status reports, work plans, project budgets, resource plans and presentations for client leadership.
• Create written and oral communication artifacts that effectively summarize findings, support fact-based recommendations and provides appropriate detail to substantiate conclusions.
• Develop financial models and tools, including cost-benefit analysis, resource utilisation models and performance reports.
• Conduct research studies that may include collecting, analysing, trending and presenting data and recommendations to management.
• Assist in and perform quality assurance and user acceptance testing by writing test scripts, executing test cases and documenting defects.
• Assess and recommend vendor products to client leadership.
• Maintain work papers, project deliverables and other artifacts that can be leveraged as intellectual capital within the confines of the client agreement.
• Lead and mentor other Analysts and Consultants.
• Design and Develop reporting capabilities while integrating multiple data sources.
• Manage and incrementally improve ongoing reporting and data solutions

You’ll be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Master’s degree in finance, business, management, IT.
• Product Manager Experience and Certification.
• Significant experience working in a Management Consulting/Professional Consulting environment.
• Extensive experience in a client-facing environment. Experience talking to customers and users, and importantly, understands the value of doing that.
• Experience in Data visualization and analytics tools (Example: Tableau, Power BI)
• Strong communication and negotiation skills.
• Considerable experience in the following areas: Business Analysis, Systems Analysis, Project Management, General Consulting and/or Business Process Improvement.
• Proven experience building/creating project deliverables with the ability to manage multiple complex workstreams.
• Proven analytical and critical thinking skills with the ability to communicate complex findings in a structured and clear manner.
• Ability to collaborate and communicate effectively cross-functionally and externally.
• Experience managing executive reporting capabilities and managing reporting solutions.
• Ability to work in office on a hybrid schedule (3 days home / 2 days in-office).

Preferred Qualifications:

• Health care experience preferably US health care sector
• Project Management Certification (Example: PRINCE2, PMO)
• Agile (Scrum Master, Product Owner)
• Experience with the following tools/applications: SAS, SQL, JIRA, CA Agile (Rally), Aha!
• Experience with Coordination of Onboarding / Training Delivery
• Experience working with test plans and test cases
• Document new APIs / Services and modify existing ones after evaluating the following: user stories, business requirements, high level design documents and database models
• Experience working in a product development/management environment

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy.

Careers with Optum. Here’s the idea. We built an entire organisation around one giant objective: make the health system work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.