Senior Tech Product Manager – Cloud Digital Communications

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

As a Senior Technical Product Manager, you will be partnering up with market facing strategic product managers, other technical product managers, technical product owners, engineering and operations team to drive a platform strategy across OptumInsight. You will own or actively contribute to the technology delivery roadmap for specific products, and ensure the product solutions have a high degree of predictability, quality and stability while positioned to support rapid client growth and time to market. You will be accountable to ensure a holistic, integrated solution delivery, by creating detailed implementable features, identifying solution dependencies and risks, defining a solid business architecture, coordinating with architects on the solution architecture, and influencing technical product owners and development teams. 

Primary Responsibilities:

• Translate business requirements into technical requirements across the technology assets
• Identify and drive technology reuse and platform reuse opportunities
• Direct the creation and maintenance of API documentation, guides, and tutorials
• Drive day-to-day prioritization of work operations, projects and scope, troubleshoot reported issues 
• Own specific deliverables to take the product from ideation through implementation and governance approvals 
• Lead JAR & JAD sessions with cross functional teams. 
• Develop, maintain and present detailed execution plans and features delivery roadmaps for meeting business objectives, across program increments 
• Actively drive capital management and track resource planning across teams, to ensure optimal delivery of product features and business value realization 
• Influence a highly matrixed set of teams across operations, product strategy, engineering and delivery partners to constantly track the performance and improve the products
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor’s Degree or equivalent  
• 5+ years of experience in the development of applications in an Agile environment as a Product manager or engineer 
• 5+ years of experience translating business requirements into a detailed system specification 
• 3+ years of experience implementing solutions using third party APIs and SDKs 
• 3+ years of experience in leading the solution strategy and implementation of large scale solutions 
• 2+ years in one or more areas: 
  • Cloud Digital Communications, e.g. Email and SMS services – SES, Pinpoint or similar svc
  • Account definition, assess and multi-tenancy for API-based services
  • Cost and price modeling
  • AWS and other cloud hosted solutions
  • API management/Governance
• Intermediate level of proficiency with Excel, PowerPoint, Visio, Soap UI/postman, SQL 
• Deep understanding of API best practices and solid opinions on how to implement improvements 
• Demonstrated ability to collaborate and influence across cross-functional teams 
• Demonstrated ability analyze, correlate and drive decisions from big data assets 

Preferred Qualifications:

• SAFE / Scrum Certification
• Experience working with technology upgrade projects, handling large scale volume data and healthcare operations 
• Proven excellent written and verbal skills 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.