Senior Consultant Business Systems

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Support the engagement lead in carrying out process reengineering activities:
• Support the Consultants and Engagement leaders in the as-is assessment, future state design, CBA and formulating the transformation roadmap & solution themes
• Program manage the whole delivery cycle of the technology solutions
• Gather the business requirements for the delivery/automation/analytics teams to work and document them comprehensively in a Business Requirements Document (BRD)
• Create the test plans and UAT in conjunction with the business operations and solution requirements
• Host the regular cadence (Scrum calls) with the development teams to ensure timely delivery
• Work with operations to identify the defects in the solutions and ensure resolution with the Technology teams
• Progress updates to the leadership on the development cycle
• Mange the product backlog on Jira and ensure projects are setup on PPMO. Guarantee delivery timelines are met
• Responsible for maintaining the data integrity on Jira and PPMO to ensure the proper billing to the projects
• Accountable for the fact that necessary artifacts such as CBA, BRD, tech feasibility are available and uploaded on Jira
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• An MBA or equivalent degree from a reputed institute
• 5+ years of work experience
• Experience implementing technology solutions such as automation, AI/ML/GenAI
• Experience managing cross-functional project teams including creating a Business Requirement Document, driving project update calls with senior stakeholders, identifying and mitigating risks to delivery to achieve timely completion of project milestones
• Experience working with Jira, PPM Optics and other project management tools

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.