Executive Director, Behavioral Health – Rhode Island

For those who want to invent the future of health care, here’s your opportunity. We’re going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. 

This is a leadership level position responsible for Optum behavioral health operations, contract management and relationships with customers, including UHC C&S, state Medicaid Agency, providers, advocacy organizations and other key stakeholders. The Behavioral Health Executive Director must coordinate with all functional areas of shared services partners, including but not limited to clinical operations, quality management, network development and management, provider relations, member outreach, education and member services, contract compliance and operations including claims and reporting. This position directly impacts financial performance and achievement of overall public sector goals.

If you live within the state of Rhode Island, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities: 

• Working with the BH-CMO to oversee the ongoing management of behavior crisis prevention, intervention, and stabilization services 
• Working with the other medical officers and the Pharmaceutical director to ensure the integration of physical and Behavioral Health Services and supports for individuals in the populations served, and to oversee the quality improvement initiatives regarding behavior supports and the appropriate use of psychotropic medications in each of these populations.
• Lead and direct matrix teams, coordinate day to day operations to achieve goals and ensure contract compliance of all functional areas supporting behavioral health in the market
• Provide thought leadership and consultative partnership on behavioral health to UHC C&S Health Plan leadership and the state Medicaid agencies
• Identify and analyze local market trends, service gaps and lead the development of mitigation strategies aligned with strategic priorities
• Ensure financial stability of programs by analyzing cost drivers and work with finance on solutions
• Lead the development and execution of action plans to remedy any audit findings from internal/external audits or state concerns
• Establish and maintain relationships with key BH providers and provider associations
• Influence innovation across teams to ensure aligned, cohesive progress across technology, marketing and service operations
• Partner with growth organization on business development activities to foster growth and contract retention

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications: 

• 8+ years of leadership and administrative experience
• 5+ years of experience in public sector or behavioral healthcare 
• Experience in public sector mental health or non-profit community mental health, with knowledge of Medicaid populations
• Demonstrated leadership effectiveness and project management experience
• Demonstrated excellent verbal and written communication skills
• Proven solid customer service orientation 
• Proven solid report writing capability 
• Solid data analysis and PC proficiency
• Proven exceptional planning, organization and monitoring skills
• Proven excellent interpersonal and problem-solving skills
• Proven solid team player and team building skills
• Demonstrated ability to succeed in a matrixed environment, rapid change & imperfect information
• Demonstrated ability to work collaboratively and influence others across a matrixed organization
• Demonstrated ability and flexibility to assume responsibilities and tasks in a constantly changing work environment 
• Residence in Rhode Island with the ability to travel ~10% of time 

Preferred Qualifications:

• Active, independent, and unrestricted behavioral health licensure and certification from the state or board which issued the credentials
• 5+ years of experience in an administrative position in a mental health organization
• Thorough understanding of managed care principles, models and financing required with 2+ years of experience working in a corporate managed health care environment 
• Experience Certified Community Behavioral Health Clinics (CCBHC)
• Experience making oral presentations
• Administrative experience in a mental health delivery system and in administering a similar contract
• Experience in a recovery-oriented delivery system
• Experience in the Rhode Island mental health and substance abuse service delivery system and in administering a similar contract
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• *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy  

Rhode Island Residents Only: The salary range for this role is $122,100 to $234,700 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

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