Sales Implementation Manager

For those who want to invent the future of health care, here’s your opportunity. We’re going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

The Sales Implementation Manager is responsible for the successful opening of new skilled nursing facilities in Virginia. The Sales Implementation Manager will support the Sales Lead in a market to execute new facility implementation plans. This will include use of development tools and timelines to ensure membership goals are met.

If you are located in the Richmond or Roanoke, VA area, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Implementation of new/re-launch of targeted Same Store Skilled Nursing Facility Accounts as determined by the market sales leader
• Meets established implementation project plan and lead goals in new buildings prior to opening and 90 days post effective date
• Leads re-launch efforts of targeted Same Store homes
• Works collaboratively with Sales Account Manager’s to meet Same Store penetration goals
• Manages all aspects of new SNF Implementation Plan (internal and external)
• Effective introduction, implementation, and insurance of SNF commitment to participate in ongoing compliant lead generation processes
• Ensures a critical mass of potential enrollees exists (through established lead targets) in a building to ensure successful clinical and sales operations
• Manages all aspects of new SNF opening including initial launch meetings, individual meetings, internal planning meetings, 30, 60, 90-day meetings with SNFs and / or other meetings as appropriate
• 25% of job responsibilities will include production, i.e., enrollments activities (B2C selling)
• Must adhere to all compliance requirements
• Meets licensing and certification requirements (i.e., complete annual refortification as established by leadership)
• Provides data to support site reporting needs related to new business and growth initiatives
• Demonstrates effective team and cross functional support through:
• Coordination with Clinical team
• Coordination with sales team to ensure smooth transition / hand-off after 90 days of SNF opening
• Provision of appropriate and timely information to Clinical, Sales, Operations and Network
• Feedback to other team members / teams to improve on process, business needs, customer relationships

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Ability to obtain and maintain license to sell health insurance within 90 days of hire
• 3+ years of Account Management or Project Management
• Experience in a sales/marketing or customer facing role
• Customer service experience
• Proficiency with Microsoft Word, PowerPoint, and Excel
• Proven sales/negotiation skills
• Willingness to host and schedule sales appointments if necessary
• Able to work some evenings and weekends
• 50-75% travel daily

Preferred Qualifications:

• 2+ years in the health care industry with experience in Medicare, Medicaid Managed Care, Health Insurance or Nursing home industry
• Experience working with Nursing Homes
• Salesforce database experience
• Proficient oral and written communication skills
• Solid self-management and time management skills
• Proper business phone etiquette
• Able to work effectively independently and within a team environment

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.