Housing Specialist in NC

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Housing Specialist will be responsible for oversight of all housing initiatives, pilots and research in North Carolina to improve linkages to affordable housing for our Medicaid members. This role will be responsible for developing and implementing the health plan’s housing strategy for the Medicaid population.  This includes developing partnerships with supportive and affordable housing providers and assisting individuals in securing accessible and affordable housing.

Primary Responsibilities:

• Establish overall housing strategy, execution and oversight of all housing initiatives and connection point to clinical and network teams
• Facilitate and cultivate relationships with senior staff at local public housing authorities, local continuum of care agencies, homeless shelters/providers, and affordable and supportive housing owners and developers
• Develops systems and protocols to support members’ applications for housing assistance
• Serves as subject matter expert/authority on housing for all areas, including interaction with C-suite leaders and NC DHHS
• Works in collaboration with Health Plan Care Management teams and external Care Management entities (Advanced Medical Homes, Clinically Integrated Networks, and Local Health Departments) with assisting members in obtaining stable housing
• Provides strategic consultation and thought leadership to influence and make recommendations to State and Local agencies/authorities for new program initiatives and innovation process improvements
• Represents the NC health plan to lead strategic initiatives with external housing agencies/providers focused on increasing access to affordable housing in the community
• Drives specific housing-related initiatives and support through collaboration with clinical teams to define, develop and monitor programs and impact on health outcomes, quality initiatives and cost impacts
• Creates linkages to support members in efforts to find and maintain stable housing through research and networking within communities; occasionally assisting members with housing applications
• Responsible for day to day monitoring, testing and assessments of pilots to reduce costs, improve quality outcomes and comply with state requirements
• Consults with other markets to share local initiatives and successes relative 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of experience in any of the following: affordable housing finance, community development, homeless services, supportive housing services
• Knowledge of federal, state, and local laws and policies that govern housing and homeless programs
• Proven solid communication and presentation skills including proficiency with Microsoft Office applications
• Proven negotiation, problem solving, planning and decision making, and facilitation skills
• Proven excellent listening and communication skills; capable of effectively presenting ideas and articulating complex concepts and tactics
• Ability to travel statewide 50% of the time via car (valid NC driver’s license)

 Preferred Qualifications: 

• Medicaid Managed Care experience 
• Project management experience
• Bilingual (English/Spanish)

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.   

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.     

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.