Senior Manager – Ethics and Compliance

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together

Primary Responsibilities:

• Establish, mandate and implement standard policies, procedures and best practices across the company to promote compliance with applicable laws and contractual obligations
• Conduct state-specific legal research and monitor changes in requirements to mitigate risks and achieve compliance
• Support the collection of data for regulatory filings, coordinate and develop reports, projects and use assessment tools to verify compliance
• Predict emerging customer needs and develops innovative solutions to meet them
• Develop compliance communications and drive problem resolution for a business segment across UnitedHealth Group
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

You may have worked in compliance already. But that’s not like operating on a global scale. The stakes are high and the changes breathtaking. You will be challenged with thinking strategically as you implement effective compliance programs. You will be responsible for monitoring internal and external regulatory audits. And you will be expected to solve unique and complex problems with broad impact on the business.

Required Qualifications:

• Substantial experience (8+ years) in managing ethics and compliance programs and/or equivalent strategic advisory experience in key ethics and compliance areas such as Anti-Bribery and Corruption, Anti-Money Laundering, Conflicts of Interest, Fraud, Due Diligence and third-party management
• 5+ years of experience working in a government, legal, health care, managed care and/or health insurance environment in a regulatory, privacy or compliance role
• Experience communicating complex information via phone conversations and emails to non-technical clients, external customers, internal customers and executives
• Experience interacting & collaborating with a variety of stakeholders (other team members, internal customers, and executives)
• Intermediate or better proficiency with MS Word, MS Excel and MS Outlook

Preferred Qualifications:

• Bachelor’s degree
• Experience working with Medicare, Medicare Advantage, Medicare Part D, Medicaid and/or Tricare regulations

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.