Site Reliability Engineer – Remote

For those who want to invent the future of health care, here’s your opportunity. We’re going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

 

The Site Reliability Engineer will architect, develop, and maintain Optum Serve’s cloud environment in both the commercial and government cloud. The role will work closely with software engineers, architects, and DevOps engineers to architect and maintain a secure, resilient and high performance cloud infrastructure. 

 

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

 

Primary Responsibilities:

• Build, maintain, and operate IaaS and PaaS infrastructure in Azure commercial and government clouds 
• Work closely with dev teams to identify and measure SLOs, SLAs and SLIs 
• Act as a contributor to development of platform services including architecture, provisioning, configuration, deployment, and support  
• Perform integrations with central logging, metrics dashboards, instrumentation, incident monitoring and management  
• Build/integrate/administer systems and tools that enable engineering teams to observe their applications in production with autonomy (Dashboards, APMs)
• Support software and/or cloud-infrastructure in an on-call rotation basis 
• Assist with identification and remediation of technical problems at the root cause by continuously implementing automation, self-healing, and real-time monitoring to production systems 
• Maintain and improve operational tooling, frameworks
• Build frameworks that test the performance and resiliency of our platform services/tools 
• Automate alerts for metrics on performance, cost, vulnerabilities, risk, compliance violations 
• Improve processes and champion automation of any manual items around support

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of experience working with a cloud service provider (preferably Azure)
• 2+ years of experience with infrastructure as code (IaC) tools like Terraform, Pulumi
• 1+ years of experience with Container technologies like Docker 
• 1+ years of experience supporting infrastructure in production cloud environments
• 1+ years of experience with monitoring tools (Azure Monitor, Splunk, Dynatrace, Graphana, Prometheus)
• Proven understanding of networking and internet protocols
• Proven understanding of identity and access management (IAM)
• Proven familiarity with Source Control tools like Github, Gitlab, Azure DevOps
• Ability to be part of 24/7 on-call rotation
• Ability to obtain and maintain a suitability or determination of eligibility for a Confidential/Secret or Top Secret security clearance
• United States Citizenship 
• Ability to obtain favorable adjudication following submission of Department of Defense eQuip Form SF86 

 

Preferred Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Math, Physics 
• Proven expert knowledge of Azure
• Demonstrated passion about infrastructure automation 
• Demonstrated ability to prioritize work in a fast-paced environment

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

 

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Maryland, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.  

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

As a requirement of UnitedHealth Group’s contract with the Department of Defense, this position requires U.S. citizenship and proof of favorable adjudication following submission of Department of Defense eQuip Form SF86, (the National Agency Check Legal and Credit or NACLC). Successful completion of the NACLC process is a requirement for continued employment in this role. NACLC processing will be initiated by our TRICARE Security Officer post-offer and can take 3-6 months for a final decision communication from the Department of Defense. Candidates will be allowed to begin employment with UnitedHealth Group in this role based on an interim clearance, and final results will be communicated as they are received. Failure to obtain final NACLC approval will result in termination from this role. 

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.   

 

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

 

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.