Senior Capability Analyst – Data Literacy Project Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together

We are seeking an experienced Project Manager to assist in managing a cross-client healthcare data literacy program across five health systems. This program aims to optimize data literacy for end users by simplifying dashboards, data tools, coordinating training, and establishing a standardized process across all partners. The ideal candidate will have a solid background in project management within healthcare or data-focused environments, excellent communication skills, and a passion for enhancing data capabilities in clinical settings.

Primary Responsibilities:

• Program Planning & Coordination:
  • Develop and manage project timelines, deliverables, and milestones for the data literacy program
  • Collaborate with leadership, principals and communities of practice to assess data literacy needs
  • Identify areas of data literacy processes that can be standardized across all health system partners, ensuring alignment and efficiency
• Stakeholder Engagement & Communication:
  • Provide support as a point of contact for health system partners, ensuring consistent communication of project updates, successes, issues, and risks
  • Facilitate regular meetings with stakeholders to review progress and gather feedback
• Training & Development Coordination:
  • Work with principals to design and deliver live training sessions and forums on fundamentals of data, data dashboards and tools
  • Oversee the development of educational materials
  • Identify training needs across all partners and ensure consistent program delivery
• Process Optimization:
  • Participate in identifying ways t simplify and optimize data dashboards for better user accessibility and understanding
  • Collaborate with internal teams to identify areas of improvement in data tools and reporting
  • Drive the standardization of data literacy practices across all partners to ensure consistency and clarity
• Performance Measurement & Reporting:
  • Assist in establishing metrics and KPIs to measure the success of the data literacy program across partnerships
  • Create reports to track progress
  • Identify and mitigate potential risks to the program’s success
• Continuous Improvement:
  • Provide recommendations for ongoing improvements to the data literacy program
  • Assist in update the data catalogs in each partnership (EARL)
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor’s degree
• Experience:
  • 3+ years of project management experience, preferably in healthcare or data-focused initiatives
  • Proven experience managing multi-stakeholder projects with complex needs and deliverables
  • Familiarity with healthcare data tools, analytics, and reporting systems
• Skills:
  • Solid understanding of data literacy concepts and healthcare data management
  • Proven excellent organizational, problem-solving, and communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency in project management software

Preferred Qualifications:

• PMP or other project management certification
• Experience in health system data integration and dashboard development
• Knowledge of healthcare compliance and data privacy regulations

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

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