Billing Representative – National Remote

UMR, UnitedHealthcare’s third-party administrator (TPA) solution, is the nation’s largest TPA. When you work with UMR, what you do matters. It’s that simple . . . and it’s that rewarding.

In providing consumer – oriented health benefit plans to millions of people; our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system. Opportunities are endless for your career development and advancement within UMR due to our record-breaking growth.

Regardless of your role at UMR, the support you feel all around you will enable you to do what you do with energy, quality, and confidence. So, take the first step in what is sure to be a fast – paced and highly diversified career.

If you have exceptional time management and organizational skills this may be the role for you. Please take note: This is not a claims position nor a customer service position.  This is an administrative fee billing role and the customers you would assist will be employers.  Your interactions with the employers will involve assisting them with invoice questions and guiding them through receiving invoices and remitting payments through online applications. You will also prepare and reconcile invoices.

This position is full-time (40-hours/weeks). Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am – 5:00pm CST, Monday – Friday. It may be necessary, given the business need, to work occasional overtime or weekends.

We offer weeks of on-the-job training/shadow-based training. The hours during training will be an 8-hour shift between 7:00am to 5:00pm CST, Monday – Friday. Duration for training is based on the individual candidate and their needs. More details on the training will be discussed further during the interview process by the hiring manager.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

 

Primary Responsibilities:

• Work through specific administrative billing inquiries and discrepancies to ensure invoice accuracy
• Provide input to policies, systems, methods and procedures for the effective management and control of the premium billing function
• Educate customers (employers) regarding the availability of receiving invoices and remitting payments through online applications
• Manage the preparation of invoices and complete reconciliation of billing with accounts receivables

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age OR Older
• 2+ years of external (not medical) billing experience (reviewing billing data, reviewing statuses of accounts and resolving discrepancies, and reconciling accounts)
• Experience in gathering support data to ensure invoice accuracy and also work through specific billing discrepancies
• Previous experience in generating invoices
• Experience with Windows personal computer applications, which includes the ability to navigate multiple programs and learn new and complex computer system applications
• Ability to work any of our 8-hour shift schedules during our normal business hours of 7:00am – 5:00pm CST, Monday – Friday. It may be necessary, given the business need, to work occasional overtime or weekends

 

Preferred Qualifications:

• 1+ years of experience in an office related environment using phones and computers as the primary job tools
• Accounting experience
• Experience with Microsoft Excel (Pivots, charts, create, edit spreadsheets, macros)
• Microsoft Access Database experience (run and manage programs)

 

Telecommuting Requirements: 

• Ability to keep all company sensitive documents secure (if applicable) 
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

 

Soft Skills:

• Ability to multi-task and to understand multiple products and multiple levels of benefits within each product
• Exceptional Time management and organizational skills
• Ability to work in a fast-paced environment

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

 

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C., Maryland Residents Only: The hourly range for this is $16.54 – $32.55 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

 

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