Director of Product

Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

About the Role:

As a Fortune 5 business, we’re one of the world’s leading healthcare companies. There are no limits here on the resources you’ll have or the challenges you’ll encounter.  
We have been supporting global healthcare systems from Ireland and the UK for more than 20 years, building a dynamic and diverse team of more than 2,100 talented individuals. With a continued record of growth and stability, we’re on the constant lookout for fresh talent to join our expanding teams.  
Optum is looking for an experienced, curious, and self-motivated individual to join a team that will be responsible for the development of new products and services for the organization. Partnering with business stakeholders, data science teams and technology teams, you will build strong relationships with our internal stakeholders, acquiring knowledge of the business and driving strategic platform build. 

You will join a team of product managers, product owners, data scientists, and analysts who are responsible for building the pricing platform for over $100 Billion of prescription drug spend in the US Market annually. The team bring integrity, experience and calmness to what is a mammoth business. We have thousands of US clients, each with thousands of FDA approved drug prices to be managed.  We are using our predictive models to optimize millions of individual drug prices to ensure we deliver value for clients and ultimately people who are filling over 150 million prescriptions per year.  
We are accountable to manage one of the most complex areas of UnitedHealth Group, one of the largest companies in the world. We have to bring initiative, innovative thinking and curiosity to constantly evolve in a highly regulated environment. The changes we make have impact the next day for millions of people in the US market. 

Our team culture is built on trust. We give our team the space they need to deliver results and the environment to ensure they can have fun doing it. 
As a Director of Product, you will oversee the platform build, the end to end pricing integration, development of innovative pricing strategies that drive value for our clients and members. You will leverage your expertise in product management and leadership skills to guide and mentor your team, ensuring the successful implementation and continuous improvement of these strategies. 

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny  offices  and telecommuting from a home-based office in a hybrid work model. 

Primary Responsibilities: 

•    Work with our customers and stakeholders to understand their analytics needs and deliverables, act as consultant, to propose business solutions, products, and services to drive change 
•    Lead the development and operations of new products and services to meet customer needs  
        o    Manage a product development team  
        o    Participate in all phases of product development life cycle including deployment, post-live support, and operational support 
        o    Lead the delivery of a product roadmap and operations 
•    Assist with Capital planning through the lifecycle of the product 
•    Work with senior leadership to communicate product vision and performance 
       o    Partner with the business to identify and create strategies to improve products and services offered to our customers 
       o    Drive product vision and strategy  
•    Lead Customer Support, Operations and Services post deployment and go-live 
       o    Design, lead, and execute a best-in-class onboarding strategy 
•    Oversee product and process governance ensuring audit readiness 

You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications:

•    Degree Qualified (BA, BS) in a relevant field (IT/Computer sciences, Analytics/Data Science, Engineering, Economics, Business) or equivalent experience 
•    Significant experience in product development and product management or deploying large scale tech solutions 
•    Track record of leading teams and executing in complex organizations 
•    Strong written and verbal communication skills, presentation skills 
•    Experience working in a large multinational company or similar environment 
•    Understanding of IT systems, databases, cloud computing and other related technologies 
•    Good Knowledge of Project Management methodologies, like PRINCE2 and implementation methodologies like Agile, Scrum

Preferred Qualifications: 

•    Business Acumen, customer facing mindset and relevant experience 
•    Experience working with Business Planning, Business Strategy and Business Development functions  
•    Stakeholder Management experience in leadership and decision-making roles  
•    Experience in healthcare, pharmacy, finance, or similar fast paced, regulated industries 
•    Ability to operate flexibly in a rapidly changing work environment 
•    Strong analytical and problem-solving skills 
•    Strong organizational skills

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application. 
All telecommuters will be required to adhere to the UnitedHealth Group’s Telecommuter Policy. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved.