Justice Systems Relationship Coordinator – RN, SW or Licensed BH Professional in Oahu, HI

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. 

Positions in this function include Hawaii state licensed RN, LSW, or other qualified licensed behavioral health providers.  Individuals in this role will liaison with the Department of Public Safety (DPS) and other community partners to assist members in successful transition from jail, prison, or the Hawaii State Hospital. This individual will be a SME to the health plan clinical teams and work collaboratively with the Health Coordination Managers, Health Coordinators, Housing Manager, and others to ensure successful transition of members into the community.

The Justice Liaison will be responsible for developing relationships with DPS and other social service providers to increase the supports available to our members.  The Justice Liaison will help identify health plan members that are eligible for the Community Transitions Program.

Primary Responsibilities:

• Conduct comprehensive member assessments
• Engage and assist members in the justice system transitioning into the community
• Engage and assist members in accessing supports, services, and housing as they transition from the justice system into the community
• Engage members either face to face or telephonically to have a discussion about their health
• Collaborate with member to create solutions to overcome barriers to achieving health care goals
• Provide individualized education on preventative healthcare measures
• Review plan benefits and identify appropriate programs and services based on health needs and benefits
• Engage member/providers to participate in the assessment process and collaboratively develop a person centered Health Action Plan based on their individual needs, preferences, and objectives
• Coordinate member access to health-related programs, services, and/or providers
• Document information in relevant systems
• Coordinate with clinical staff to facilitate member care and/or services
• Facilitate member choice
• Determine and assist in maintaining member eligibility

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• RN, LSW, or other licensed behavioral health provider with a current and unrestricted Hawaii licensure
• 3+ years of experience working with the justice involved population
• 2+ years of experience with Medicaid/Medicare populations, including LTC and TANF/CHIP
• 2+ years of clinical or health coordination experience applicable to the Medicaid managed care population
• 2+ years of experience in field-based case management
• Experience working with diverse populations
• Substantial understanding of community resources
• Solid knowledge of local and community-based social service organization
• Proficient in the use of software applications including, but not limited to MS Office Suite (Outlook, PowerPoint, Excel, Word, Project)
• Access to reliable transportation
• Proven ability to work independently, managing multiple and often competing demands
• Proven ability to multitask in a fast-paced environment
• Proven ability to work with multi-disciplinary clinical teams
• Proven ability to collect and analyze data and write reports
• Proven ability to present on a variety of topics to different stakeholder groups

Preferred Qualifications:

• BSN, LCSW or other licensed behavioral health provider
• Certified Substance Abuse Counselor (CSAC)
• Experience with behavioral health, substance abuse, and dual diagnosis populations
• Understanding of the justice system processes
• Proven to developed relationships with the Department of Public Safety entities

The salary range for this role is $71,600 to $140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.    

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.      

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.