Senior Technical Product Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Our Technical Product Owner is responsible for maximizing product value by defining tech product goals, tech product roadmap, and managing backlog, while working with OPEN Real Time Settlement Tech and our Business stakeholders.

Primary Responsibilities:

• Product Management:
  • Roadmap Planning: Create and maintain the product roadmap for outlining the development timeline and major milestones
  • Backlog Management: Prioritize and manage the product backlog, ensuring that the team is working on features that deliver the most value
  • Work with tech teams, business users, and business partners to understand requirements. o Lead SCRUM agile ceremonies for the team (story and feature acceptance, sprint planning, progress tracking, sprint retrospective)
• Technical Expertise:
  • Stay abreast of technological advancements and industry trends to inform product development
  • Understand complex technical issues and facilitate problem-solving discussions
  • Ensure the product adheres to technical, security, and regulatory standards
• Data-Driven Decision Making:
  • Use data and analytics to inform product decisions and measure success
  • Establish and track key performance indicators (KPIs) for the product
• Stakeholder Engagement:
  • Act as a liaison between the Real Time Settlement Open Technology team and business stakeholders for your tech products
  • Gather and analyze feedback from stakeholders to inform product decisions
  • Communicate progress and challenges to stakeholders at regular intervals
• Agile and Process Improvement:
  • Champion Agile methodologies and continuous improvement within the tech product team. o Facilitate sprint planning, retrospectives, and daily stand-ups. o Monitor and report on product performance, using data to drive decisions
• Risk Management and Quality Assurance:
  • Identify and mitigate risks throughout the product development process
  • Ensure quality assurance processes are integrated into product development
  • Oversee the resolution of technical and customer-facing issues
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor’s degree in Computer Science, Business, or a related field
• 10+ years of experience
• Experience and understanding of software development lifecycle and technologies
• Extensive experience in product development
• Proficiency in Agile methodologies and product management tools
• Proven excellent communication, negotiation, and interpersonal skills
• Proven ability to analyze complex data and make informed decisions

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.