Senior People Development Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Collaborate with department heads to identify training and development needs
• Develop and maintain a comprehensive learning and development strategy
• Create and deliver engaging training programs and materials
• Evaluate the effectiveness of training initiatives and make continuous improvements
• Stay updated on industry trends and best practices to enhance our training programs
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives
• Facilitation of New Hire Orientation for Hyderabad sites in all formats – in-person and virtual sessions
• Facilitation of in-person classroom/ webinar sessions for Individual contributors and early managers
• Conduct appropriate preparation to ensure full understanding of training content and objectives prior to delivery (e.g., train-the-trainer, facilitator guide, real-world examples, rehearsal/dry runs)
• Collaborate with appropriate resources (e.g., instructional designers, business partners, SMEs, business leadership) to facilitate development of appropriate learning objectives and curricula
• Design and execute a structured onboarding process for new employees
• Coordinate with various departments to ensure a smooth onboarding experience
• Provide guidance and support to new employees, addressing their questions and concerns
• Develop and maintain onboarding materials and resources
• Gather feedback from new employees and make enhancements to the onboarding process
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor’s degree in Human Resources, Education, Business, or a related field (Master’s degree preferred)
• Proven experience in learning and development, including instructional design and training delivery
• Solid understanding of adult learning principles
• Familiarity with learning management systems and e-learning tools
• Proven excellent project management and organizational skills
• Proven solid leadership and team management abilities
• Proven excellent communication and interpersonal skills
• Proven ability to adapt to a fast-paced and dynamic work environment

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

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