Assistant Manager TA Service Delivery

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Offer Release and Compliance: 
  • Be able to release a high volume of offers accurately within stipulated timelines
  • Ensure necessary approvals are in place as per the offer approval matrix
  • Ensure all mandatory information is completed for all offered candidates
• Document Management: 
  • Submission of signed offer letters within stipulated timelines.
  • Ensure all recruiting documents are submitted accurately
• Data and Checks Validation: 
  • Validate data with HR Ops platform to ensure data integrity and accuracy
  • Ensure all pre-employment checks are fulfilled as part of the recruitment process
• Employee Data Management: 
  • Correctly enter employee details in Taleo (both statutory and mandatory)
  • Provide timely inputs for IJP salary increases, grade changes, and allowance payments (sign-on, referral, etc.)
• Administrative Tasks: 
  • Assist the Service Delivery Manager and Recruiting Manager with onboarding, meetings, and materials
  • Manage workload capacity in a dynamic environment to maximize productivity and efficiencies
• Problem Solving and Project Work: 
  • Solve problems systemically using sound business judgment and follow through on commitments
  • Organize, coordinate, and implement all aspects of assigned projects as required
  • Actively participate in departmental project work as assigned by the Service Delivery Manager
• Communication and Coordination: 
  • Interface with other team members within TASD/other areas of Human Capital to ensure consistency in policy and process management
  • Identify issues and resolutions related to the recruitment process and share with management to determine the next steps
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor’s degree in human resources, Business Administration, or a related field
• 3+ years of experience in offer management, talent acquisition, or a related HR role
• Technical Proficiency: Familiarity with HR software and tools, such as Taleo (Preferred but not mandatory)
• Proven organizational Skills: Ability to manage multiple offers simultaneously and prioritize tasks effectively
• Proven team Player: Ability to work collaboratively with HR team members and other departments
• Proven flexibility: Willingness to adapt to changing business needs and work in a fast-paced environment
• Proven customer Focus: Commitment to providing excellent service to candidates and internal stakeholders

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.