Infrastructure Ops Engineering Consultant – Rightfax, cloud SaaS

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking a highly skilled Fax Cloud Engineer to join our team. Experience in large scale siloed environments.  Cross team collaboration is a must and the ability to guide conversations along with taking on ownership and accountability for projects.  Make recommendations on new processes and approve new system design. Oversee system implementations to meet project requirements. Manage initiatives and projects to meet goals and deadlines.

Primary Responsibilities:

• Collaborate with the team to migrate on-premises workloads to cloud environments 
• Collaborate with IT security teams to ensure secure cloud deployments
• Optimize cloud infrastructure to meet performance and cost targets
• Organize training sessions and seminars to enhance the skills of the team
• Maintain and update system documentation for all On Prem/cloud environments
• Resolve escalated issues arising from On Prem/cloud operations, coordinating with other departments as necessary
• Evaluate new cloud technologies and vendor products
• Ensure cloud migration projects are completed within planned timelines and budgets
• Coordinate with business users for issues that arise and find solutions
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• SaaS design experience
  • SSO – SAML (general)
  • Azure (SSO, SAML, SCIM)
• 2+ years of experience in RightFax in a large-scale environment 
  • On Prem
  • SaaS or PaaS or IaaS
  • T.38, G711 VOIP technology
  • Basic understanding of SQL Server
  • Telephony/Voice side
    • Cisco call manager
    • Oracle SBC
• Knowledge of project management methods

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.