Senior Systems Management Analyst – Windows, Linux, VMware Admin

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Design, Implementation & Operational Support of Windows 2012/2016/2019/2022 Servers
• Monitoring and troubleshooting server performance. Troubleshooting system and server errors. Reviewing system error logs and user-reported errors. Analyzes, logs, tracks, and resolves software/hardware matters of significance pertaining to networking connectivity issues, servers, and applications to meet business needs
• Patch management, installations of security patches, functional patches, and version upgrades to server and vSphere / ESXi environment
• Perform regular patching and updates to ensure server security and stability
• Automate system administration tasks using PowerShell and other scripting tools
• Handle server hardware installation, upgrades, and maintenance.
• Implement and enforce system security, patch management, and compliance standards
• Provide timely support for escalated technical issues and participate in on-call rotations
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• 5+ years of relevant experience with the following:
  • Solid experience in Windows/Linux Servers Administration
  • Experience in virtualization technologies such as VMware, Nutanix, and Citrix
  • Solid experience in Windows Servers patching and troubleshooting
  • Experience in server hardware maintenance and troubleshooting
  • Knowledge of networking concepts, system security practices, and ITIL frameworks
  • Proven track record in system migrations and upgrades
  • Proven excellent problem-solving, communication, and teamwork skills
• Work experience in high availability and clustered environment configuration
• Experience in managing and troubleshooting AD / DNS / DHCP / DFS issues
• Hands on experience on performance tuning of VMware ESXi hosts
• Experience in configuration of VMWare HA and DRS features is required
• Experience on P2V and V2V migrations
• Basic knowledge of Citrix environment
• Working knowledge of CentOS / RHEL OS platforms

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.