Senior Data Engineering Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

The Role in Brief: The Data Integration Analyst, is responsible for implementing, maintaining, and supporting HL7 interfaces between customers, both external and internal, and Optum’s integration platforms. The Engineer will work in a team, but will have individual assignments that he/she will work on independently. Engineers are expected to work under aggressive schedules, be self-sufficient, work within established standards, and be able to work on multiple assignments simultaneously. Candidates must be willing to work in a 24/7 environment and will be on-call as needed for critical issues.

Primary Responsibilities:

• Interface Design and Development:
  • Interface Analysis: HL7 message investigation to determine gaps or remediate issues
  • Interface Design, Development, and Delivery – Interface planning, filtering, transformation, and routing
  • Interface Validation: Review, verification, and monitoring to ensure delivered interface passes acceptance testing
  • Interface Go-Live and Transition to Support: Completing cutover events with teams / partners and executing turnover procedures for hand-off
  • Provider Enrollments: Provisioning and documentation of all integrations
• Troubleshooting and Support:
  • Issue Resolution: Troubleshoot issues raised by alarms, support, or project managers from root cause identification to resolution
  • Support Requests: Handle tier 2 / 3 support requests and provide timely solutions to ensure client satisfaction
  • Enhancements / Maintenance: Ensuring stable and continuous data delivery
• Collaboration and Communication:
  • Stakeholder Interaction: Work closely with Clients, Project Managers, Product managers and other stakeholders to understand requirements and deliver solutions
  • Documentation: Contribute to technical documentation of specifications and processes
  • Communication: Effectively communicate complex concepts, both verbally and in writing, to team members and clients
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Basic Qualifications:

• Education: Bachelor’s degree in Computer Science or any engineering field
• Experience: 2+ years of experience working with HL7 data and Integration Engines or Platforms
• Technical Aptitude: Ability to learn new technologies
• Skills: Proven solid analytical and problem-solving skills

Required Qualifications:

• Undergraduate degree or equivalent experience
• HL7 Standards knowledge: HL7 v2, v3, CDA
• Integration Tools knowledge: Inter Systems IRIS, Infor Cloverleaf, NextGen Mirth Connect, or equivalent
• Cloud Technology knowledge: Azure or AWS
• Scripting and Structure: Proficiency in T-SQL and procedural scripting, XML, JSON

Preferred Qualifications:

• HL7 Standards knowledge : HL7 FHIR, US Core
• Integration Tools knowledge : Inter Systems Ensemble or IRIS, Cache
• Scripting and Structure knowledge : Object Script, Perl, TCL, Java script
• US Health care Knowledge
• Health Information Systems: Working knowledge 
• Clinical Data Analysis knowledge 
• Clinical Processes: Understanding of clinical processes and vocabulary

Soft Skills:

• Analytical and Creative: Highly analytical, curious, and creative
• Organized: Proven solid organization skills and attention to detail
• Ownership: Takes ownership of responsibilities

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.