Program Manager – Enterprise Imaging – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

 

Optum, part of UnitedHealth Group (NYSE: UNH), is a leading information, technology-enabled health services, and software business dedicated to helping make the health system work better for everyone. We work with governments, employers, partners, and providers to care for over 146 million people and share a vision of a value-based system of care that provides compassionate and equitable care. With more than 190,000 people worldwide, Optum delivers intelligent, integrated solutions that help to modernize the health system and improve overall population health.

 

At OptumInsight (OI), we champion continuous innovation to provide software, network, and data analytics, technology-enabled services, advisory, and revenue cycle management offerings to help make health care work better for everyone. 

 

UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience and delivering access to high quality care. Our mission calls us, our values guide us, and our diverse culture connects us as we seek to improve care for the consumers we are privileged to serve and their communities.

 

This role is supporting our Enterprise Imaging (https://business.optum.com/en/operations-technology/enterprise-imaging.html) team within OptumInsight. As a Program Manager on our Enterprise Imaging team, you will own client relationships and experience between our internal teams and customers. You are an expert relationship builder and dynamic communicator with a successful track record of building rapport with customers. You are equally comfortable with creating and evaluating strategic plans as you are with executing the individual action items and details. The Program Manager will also quickly identify the customer’s needs and collaborate with the correct internal resources and work closely with them to ensure your customer’s needs are addressed in a complete and timely fashion.

 

You’ll enjoy the flexibility to work remotely * from anywhere in the United States as you take on some tough challenges. Candidates in consideration must be willing to travel up to 25% of the time, based on client need.  

 

Primary Responsibilities: 

• Services single point of contact to track cross-functional Services initiatives and facilitate closure through coordination of appropriate resources (both internal/external)
• Address client questions and escalations in a timely manner 
• Track & monitor account status and identify areas of opportunity
• Provide updates, executive summaries, and guidance to the EI executive team and customer key stakeholders 
• Oversee project management timelines and deliverables 
• Maintain documents and roadmaps through standard program management tools 
• Consolidate roadmaps, risks and the entire program portfolio to present to the client 
• Act as a liaison between our internal cross-functional teams and customer teams 

 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

• 6+ years of project or program management experience with 3+ of those years working in a senior level or lead role specifically within the healthcare industry 
• 3+ years of experience managing various C-Suite and Senior Leadership customer relationships 
• Experience collaborating with several cross-functional teams 
• Intermediate level of proficiency with Smartsheet or other related project tools
• Proven ability to manage your time effectively and remain organized while having multiple competing priorities
• Driver’s license and access to reliable transportation
• Ability to travel up to 25% of the time, based on client need  

 

Preferred Qualifications:

• PMP Certifications or actively pursuing PMP Certification 
• Experience with Imaging Cloud-Based Solutions 
• General knowledge in medical imaging in the radiology and/or cardiology space. This includes understanding the clinical workflows, trends, and technical solutions
• Intermediate level of proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy 

 

The salary range for this role is $106,800 to $194,200 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.   

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. 

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.