RN Transitions Service Coordinator – Bexar County, TX

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

 

If you reside in or within commutable driving distance of San Antonio, TX, you will have the flexibility to work remotely* as you take on some tough challenges.  

 

Position is field based with home-based office.

Primary Responsibilities:

• Visit Medicaid members in their homes and / or other settings, including Nursing Facilities, Community Centers, Hospitals or Providers’ Offices 
• Provide a complete continuum of quality care through close communication with members via in-person, telehealth or on-phone interaction
• Support members with condition education, medication reviews and connections to resources such as Home Health Aides or Meals on Wheels and Minor Home Modifications to name a few
• Assess, plan and implement care strategies that are individualized by patient and directed toward the most appropriate, lease restrictive level of care
• Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services
• Manage the care plan throughout the continuum of care as a single point of contact
• Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
• Advocate for patients and families as needed to ensure the patient’s needs and choices are fully represented and supported by the health care team

 
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Current, unrestricted RN license in the State 
• 3+ years of clinical experience in a hospital, acute care, home health / hospice, direct care or case management 
• Intermediate proficiency to enter / retrieve data in electronic clinical records; experience with email, internet research, use of online calendars and other software applications 
• Problem solving skills; the ability to systematically analyze problems, draw relevant conclusions and devise appropriate courses of action 
• Ability to communicate complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from other
• Reside in or within commutable driving distance to Starr, Jim Hogg, Zapata or Hidalgo counties 
• Valid Driver’s License, reliable transportation and the ability to travel up to 75% within Bexar County and surrounding areas to visit member homes or other locations within service delivery area 
• Reside in or within commutable driving distance to San Antonio, TX

 
Preferred Qualifications:

• Case Management experience including Certification in Case Management 
• Home care / field-based case management experience 
• Medicaid, Medicare, Managed Care experience 
• Experience working with the needs of vulnerable populations who have chronic or complex bio-psychosocial needs 
• Experience in Home & Community based or Long-Term Care services delivery
• Bilingual skills; English and Spanish

 

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

 

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits re subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.27 to $50.48 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. 

 

 

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.    

 

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.