Senior Site Reliability Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. 

Primary Responsibilities:

• Automate the provisioning, modification and maintenance of cloud infrastructure services using Terraform or GitHub actions to enable automated and repeatable deployments
• Automate the software deployments of Cloud based applications and services using Ansible, GitHub actions or internal corporate CI/CD tools
• Participate into resolving security vulnerabilities by making the required modifications into the infrastructure and deployment automation
• Identify and drive improvements in the infrastructure and system reliability, performance, monitoring, and overall stability of the applications and platforms
• Deploy and support critical cloud infrastructure, systems, and applications
• Build and maintain tools and automation that eliminate repetitive tasks and prevent incident occurrences
• Create and maintain documentation for infrastructure and software deployments and automations
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Graduate degree or equivalent experience
• 5+ years of production applications and systems support, preferably in a Site Reliability or Operations context
• 3+ years of experience with continuous integration and deployment automation tools such as GitLab/GitHub, or Jenkins, Harness, AWS CloudFormation, Salt, or Puppet, Chef, Ansible
• 3+ years configuring and using Azure Cloud services like Storage Accounts, Azure DataBricks, and Azure Pipelines in a highly available and scalable production environment
• 2+ years in implementing Infrastructure as a Service using cloud tools as AWS CloudFormation and HashiCorp Terraform
• Experience with relational RDBMS (MySQL, PostgreSQL) and SQL
• Experience with source control tools such as Git/GitHub/GitLab
• Experience supporting, analyzing, and troubleshooting large-scale distributed mission critical systems
  
• Experience with configuring, managing, and supporting both Azure and AWS environments
  
• Experience with translating business requirements into reports, data visualization and supporting Business and Product teams with their analytics needs
• Proven systematic problem-solving approach and solid sense of ownership to drive problems to resolution
  
• Proven excellent verbal and written communication skills

Preferred Qualifications:

• Experience with container-based architectures (Kubernetes, AWS ECS)
• Similar experience with Amazon Web Services (AWS) like EC2, EBS, ELB, S3, Route 53, RDS, Lambda, and EMR in a highly available and scalable production environment
• Scripting experience with Shell, Python
  
• Network knowledge (TCP/IP, UDP, DNS, Load balancing) and prior network administration experience
  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.